This profile is uncertified and using publicly sourced data
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Business Details
About
Animal ShelterAnimal Control Service
Richmond Animal Care & Control (RACC) was established as the first city pound on June 5, 1902. Since then, it has served as the only open-admission public animal shelter in the City of Richmond. We provide humane care for more than 3,000 stray, sick, injured, and relinquished pets per year. Our Animal Control unit investigates animal cruelty, enforces humane laws, and issues pet licenses/permits. These services include the enforcement of City ordinances related to animals, removal of killed or injured animals/wildlife, impoundment of stray pets, and investigation of animal-related neglect, cruelty, nuisance, and bite cases.
Location
Richmond Animal Care & Control
1600 Chamberlayne Ave, Richmond, VA
23222, United States
Hours
MondayClosed
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 5:00 PM
Sunday8:00 AM - 4:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.