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Petco

4.2
(775 reviews)

Business Details

(804) 672-2180

About

Pet StorePet supply store
Petco pet store in Richmond offers pet supplies, nutrition and services including Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department in one convenient location. Local pet parents can shop everyday essentials while getting guidance from knowledgeable partners. From trusted pet products to expert services, Petco in Richmond Staples Mill helps make caring for pets easier with a welcoming space designed for pets and the people who love them.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
9051 Staples Mill Rd, Richmond, VA
23228-2022, United States

Hours

Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday10:00 AM - 7:00 PM

Reviews

4.2
775 reviews
5 stars
458
4 stars
157
3 stars
65
2 stars
28
1 star
67
  • MK
    Michele Keaton
    Jul 19, 2026
    5.0
    Unfortunately the manager was very rude!
  • SD
    shannon daniels
    Jul 15, 2026
    5.0
    Amazing staff and so helpful!! Great advice!!
  • SG
    Silver Gal
    Apr 19, 2026
    5.0
    It is so welcoming to go into a store and feel like you have employees that treat you like you're a member of their family, sharing their knowledge and engage the customers.
  • DK
    Darlene Klenzmann
    Apr 6, 2026
    4.0
    Love this Petco. Staff is amazing
  • TB
    T Banks
    Apr 3, 2026
    1.0
    I rarely leave reviews, but this experience with Petco was too disappointing to ignore. I dropped my dog off for a scheduled grooming appointment expecting a noticeable difference when I picked her up. Instead, she looked exactly the same as when I left her. There was no visible grooming work done at all. When I asked what services were completed, I was told she received a bath and had her nails clipped. Based on her appearance, it honestly didn’t seem like anything had been done. Beyond the lack of results, the customer experience made things worse. There was no real explanation, no effort to address my concerns, and no attempt to make it right. It felt dismissive and unprofessional. This was one of the worst service experiences I’ve had. I won’t be bringing my dog back here again.

Frequently Asked Questions About Petco

Does the Petco Richmond location have a vet hospital?

Yes, Petco Richmond has a full-service vet hospital.

Does Petco Richmond offer vaccinations?

Yes, Petco Richmond provides vaccinations.

Brand Certified Facts from Petco

This information is certified by Petco and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 23, 2026Yext Knowledge Graph
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