Our Reston Branch (the location, not the stick) is conveniently located in Reston Town Center. Like all of our locations, this day play and sleepover facility features state-of-the-art ventilation and building materials that give a whole new meaning to the phrase “good clean fun.” We also offer dog grooming services! Lovingly owned and operated by Melody Roberts and her well-trained team of playtime professionals, the Reston Branch is ready to welcome canines of all sizes and temperaments with open arms.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.