Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.
Have been using them for 3 years, great with my dogs
MS
Michelle South
Jun 19, 2026
1.0
We have gone to Banfield for years with 2 different dogs. We switched to this clinic because it was closer to home. Unfortunately, our experience was disappointing. Staff seemed impatient and not friendly at all from check-in onward. Our 3-year-old Golden Retriever was excited during the visit, and no exam or heartworm test was completed. They had him for under 5 minutes before bring him back to the room. We were simply told to medicate him with trazodone and return another day. We left without receiving the care we came for and will be returning to our previous veterinarian.
LS
Larry Syverson
Jun 17, 2026
5.0
They are always so nice to my cat, Kiwi, during her checkups. They really make her feel at ease.
VM
V. Holly McKay
Jun 17, 2026
5.0
Front desk always remember my name from visit to visit and are professional and knowledgeable. The vet is always thorough and listens to complaint without interruption. The vets are always professional and caring.
MD
Martina Deprospero
Jun 5, 2026
4.0
All of my pets always have great visits and check ups at Banfield. The front desk staff are always friendly and professional. The vet assistants and vets are caring and listen to my concerns. I never feel rushed, they take the time to answer all of itmy questions.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
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