Banfield Pet Hospital

Reviews

• PD

  Pat Dunham

  2 days ago
  5.0
  All the staff at Banfield in Leesburg were attentive and so helpful in treating my dog. Dr. Turner spent extra time with us explaining what was going on. Thank you so much.
• CZ

  Claudia Zeinoun

  Jun 27, 2026
  5.0
  This review is specifically for the Leesburg location. The level of care and customer service here has been truly exceptional every time we’ve visited. Everyone—from the front desk staff to the veterinary team—has always been warm, compassionate, and genuinely caring toward our dogs. They treat our pets with kindness, patience, and affection, making us feel confident that they are in the best hands. The professionalism and genuine love they show for animals are what keep us coming back. Thank you to the entire Leesburg team for consistently providing such outstanding care! 🫶
• CW

  Carey Willard

  Mar 12, 2026
  1.0
  I had switched vets to try to find a more affordable option, but I will be going back to my original vet, the cost is worth it apparently. I want to start by saying Dr. Heather Oltjen is amazing. Unfortunately I can't say the same for anything else. I was trying to get medication sorted for my pet. After months of trying two different methods, pills then a topical, at my last appt after being told her levels are still extremely high, I wanted to go back to the original pill method but with a higher dose, since the original dose did not being dow her levels. Apparently either that is too confusing or worse the different vet that did help me, did not check my pets history. If she had, she would have known she was prescribing me the EXACT SAME STARTING DOSE that was already tried. To make matters worse, at first when I was confused, I simply wanted to know how much we were increasing the dose. I also wanted to use Chewy to fill my prescriptions as it is much cheaper. Not only was there backlash on me trying to do it with Chewy versus in house (about twice the cost), the cherry on top was when I realized what was happening with the dosing being the same and confronted the vet (after sending multiple emails, which were skimmed over as well as she was not up to date on what information I was trying to get), she was unable to admit she prescribed the same dose. Instead of owning up to her mistake and admitting she obviously did not look at my pets history (we had only been there since December, not like I'm asking for years worth of information) she avoided telling me the truth. I will NEVER be back. After getting my history files sent to me, I went instead to speak with a Chewy vet online for $50 and in 15 minutes we had her correct dosage ready to be ordered for next day delivery. I will be going back to my original vet for the blood tests.
• MM

  Michael

  Jan 11, 2017
  2.0
  Soo expensive.

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