Our DogServices West location welcomes dogs of all sizes! There are 10 outdoor lots for dogs to run and play in. Daycare dogs are rotated outdoors and back in twice during the day, and during nice weather they spend most of the day outdoors. Boarding dogs enjoy 4 trips outdoors with extended outdoor time during nice weather as well. The outdoor space includes 7 gravel lots and 2 paved lots and one K9 grass lot, kiddie pools for splashing and cooling down on hot days (must sign pool waiver for your dog to participate), partial shade, play castles with slides, as well as picnic tables to sit on. Inside we have 2 suites for canine socialization as well as a dog grooming station.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.