Banfield Pet Hospital® - Falls Church provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Joke of a place. Doesn’t follow appointments and forced me to cancel my appointment after I had a drop off.
Go to literally any other location.
VG
Vilma G
Oct 6, 2026
1.0
Hola buen día estuve hoy aquí en Banfield de fall church Virginia alas 820 am xq mi perrita Bella tenía una cita y la q me atendió fue muy racista solo xq no pude hablar inglés yo le decía q no entendía y su cara lo decía todo me veia con odio y mejor me retire quisiera x favor hablar con el Manager del encargado de esa tienda x gracia
RD
Rochelle Davis-Fisher
Oct 5, 2026
1.0
The person working the front desk has 0 customer service skills . The young lady is very rude,dismissive and nonchalant. Our pets are our family and we are bringing our pets to be seen because either they are hurt or we need help. The receptionist Kat needs to learn how to deal with people with respect and better interpersonal skills. Terrible experience
JA
Jessica Allossery
Sep 23, 2026
1.0
I waited 40 minutes to be seen, asked the front desk why I haven’t been seen yet, assistant came out immediately to do an intake and told me the vet would be right in, then waited another 30 minutes with Walter and finally left without actually getting my pet seen after a total of 70 minutes waiting around for nothing.
What a waste of time. Terrible wait times here I will never come back.
NN
Nick
Sep 16, 2026
1.0
My partner and I got a puppy and were taking her for her first checkup at this location. We scheduled an appointment for 4:30, sat in an exam room for an hour and twenty minutes, and gave up when the doctor never came. We waited for an hour and twenty minutes in an enclosed space with our very scared puppy.
While we never saw the doctor, the other staff did try to sell us a care plan. We’ll be finding a different vet - thankful to have gotten a signal like this before she started receiving care. Would give zero stars if I could.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Falls Church?
Banfield Pet Hospital is open Monday to Friday from 9:00 AM to 6:00 PM, and on Saturday and Sunday from 9:00 AM to 5:00 PM. The hospital is closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care. However, you can call during hospital hours for urgent care advice and referrals to emergency hospitals or specialty providers. For emergencies outside hospital hours, please contact your local emergency hospital.
What types of veterinary services are offered at Banfield Pet Hospital?
The hospital offers preventive care including vaccinations, dental care, parasite control, nutritional and behavioral counseling, comprehensive exams, microchipping, spay/neuter, end-of-life care, and DNA testing.
What is an Optimum Wellness Plan and how does it benefit my pet?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, diagnostics, and dental care. They are not insurance but offer discounts on some treatments and automatically renew every 12 months unless paid in full at enrollment.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online through their website or app, including options for in-room visits, drop-off appointments, or Virtual Visits for Optimum Wellness Plan holders.
Does Banfield offer online veterinary care?
Yes, clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage support through Vet Chat™ available on the Banfield app.
Is Banfield Pet Hospital located near any pet supply stores for convenient pet care shopping?
Yes, Banfield is near PetSmart, which offers pet products and services, allowing customers to conveniently shop for pet supplies before or after veterinary visits.
Are there food options nearby Banfield Pet Hospital for customers waiting during appointments?
Yes, nearby dining options include Bento Sushi, Cafe Rio, Pizza Hut Express, Chick-fil-A, and Starbucks, providing many choices for meals or snacks while you wait.
What nearby medical or health services are available around Banfield Pet Hospital?
Nearby health-related facilities include MinuteClinic for walk-in medical care, Dr. Ted Chen optometrist, and UrgentVet for emergency veterinary care, useful for addressing additional health needs.
Does Banfield Pet Hospital welcome all pet owners, including the LGBTQ community, and require appointments?
Yes, Banfield welcomes LGBTQ customers and requires appointments for veterinary visits to provide personalized care.
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