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Petco

4.3
(1278 reviews)

Business Details

(804) 312-9047

About

Pet StorePet supply store
Petco pet store in Chester offers pet supplies, nutrition and services including Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department in one convenient location. Local pet parents can shop everyday essentials while getting guidance from knowledgeable partners. From trusted pet products to expert services, Petco in Chester helps make caring for pets easier with a welcoming space designed for pets and the people who love them.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
12611 Jefferson Davis Hwy, Chester, VA
23831, United States

Hours

Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday9:00 AM - 8:00 PM

Reviews

4.3
1,278 reviews
5 stars
800
4 stars
276
3 stars
95
2 stars
42
1 star
65
  • DK
    Donna Kneifer
    May 12, 2026
    5.0
    Very happy with the help I received regarding which products would be most beneficial to address my dogs issues. The fact that they also price match online sales was a major plus
  • CC
    CMG
    May 7, 2026
    5.0
    Great experience every time I come here. The store is clean, organized, and easy to shop through, and the staff has always been friendly and helpful without being pushy. You can tell the employees actually care about the animals and take time to answer questions. They usually have everything I need in stock, from pet food to toys and supplies, and checkout is always smooth. Overall just a reliable place with good customer service and a welcoming atmosphere. Definitely one of the better pet stores around.
  • DJ
    Dakota Jones
    May 7, 2026
    1.0
    Managers are rude a lie about the health of the animals in the store . There have been numerous Times I have found sickly or dead animals at this location And they don’t seem to care .
  • AB
    Ashley Bucy
    May 6, 2026
    3.0
    I ordered 80 large crickets I received half that amount when I was in there today I have never had any issues with petco before now but how do you charge someone for 80 crickets and give them maybe 40 I have 2 bearded dragons that eat 20 each each feeding that's one feeding versus 2 which means extra gas I was trying to prevent having to use I hope this doesn't happen again or I'll have to find a new way to get them their bugs. I've also never had this happen either why were there random beetles in the bag with my crickets. Had I not caught that they were there they could've have been bad for my babies.
  • AJ
    Aaron Johnson
    Apr 25, 2026
    1.0
    Every time I go in for fish I cannot get assistance. Today one lady even saw me there, I said hi and she wouldn’t even acknowledge I was there. Waited for nearly an hour and no help. Went to the front register and the lady said “oh, she’s on the phone now”. Will never do business there again even though I am a long time Petco shopper.

Frequently Asked Questions About Petco

Does the Petco Chester location have a vet hospital?

No, Petco Chester does not have a full-service vet hospital.

Does Petco Chester offer vaccinations?

Yes, Petco Chester provides vaccinations.

Brand Certified Facts from Petco

This information is certified by Petco and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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