Petco

Reviews

• DD

  Doctor Detroit

  Aug 15, 2026
  4.0
  Nice customer friendly pet loving my dog did not want to leave lol. Great place i will be back
• BH

  Barbara Holloway

  Aug 4, 2026
  5.0
  Very helpful associates and I had a coupon to use that I appreciate very much
• GH

  Ginnifer Hill

  Jul 11, 2026
  4.0
  I've had several great experiences shopping at this Petco while setting up a new habitat for my leopard gecko. The store is clean, well organized, and it's easy to find what I need. The staff has always been friendly and helpful, and I appreciate the variety of reptile supplies and décor they carry. I've also found some great sales and rewards that have helped save money on larger purchases. I'll definitely continue shopping here!
• JB

  Joi Boyd

  Jul 3, 2026
  1.0
  Really disappointed with my experience here. As soon as I walked in, the manager immediately assumed I was trying to surrender my pet and said, “We don’t do surrenders,” before even asking why I was there. I wasn’t trying to surrender my pet—I was returning it under Petco’s return policy. The whole interaction felt rude and dismissive. A simple “How can I help you?” or asking a couple of questions first could’ve cleared everything up. Instead, she just made assumptions and had an attitude from the start. She became argumentative before finishing the return. I ended up canceling my Petco membership because of how I was treated. Customer service goes a long way, and unfortunately, this experience wasn’t it. Everyone has bad days but don’t bleed on other people. Her attitude was funky, and because of her, she set the tone for the other workers to have a nasty attitude too.
• BR

  Bill Rippe

  Jun 22, 2026
  1.0
  I don’t remember ever being told I can’t buy something. We lost one of our Albino Catfish and I came in to get another 1-2. They didn’t have any. I’m ok with that. I did see that they had plenty of Neon Tetras, so decided to grab 4 to up our numbers. These are social fish and it’s always recommended to have at least 7. We have 4. The cats are the same way and it’s recommended to have 2-3. No one was near the tanks, so I found someone and asked for help. Once I told her I wanted 4 neons, she broke out her calculator on her phone and hit me with questions about my tank. Now, I’ve had my tank active for 10 years, at least. I know its condition, its population and patterns. Well, after multiple calculations, I was informed my tank has too many fish and the waste is killing them. “So I can’t buy any fish for my 20 gallon thriving tank!” “No, (with some justification that I totally blanked out due to the awesome customer service. )” To say I felt uncomfortable, is pretty accurate. Well, my first 1 star. Guess I’m a bad fish owner. 😢 yes, that’s my tank.

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