Overpriced breeded dogs. They treat them terribly.
YY
Yip Yips
Sep 30, 2026
1.0
Very sad conditions for these puppies in wire cages with no beds. Majority are from the same breeder in KS. They all came from a puppy mill. I'm surprised this place hasn't been shut down by now. When questioned about why are the dogs from out state, I was told because they have to be USDA certified and no breeders in VA or NC are.
00
000 000
Sep 24, 2026
1.0
I haven't seen something this deplorable in awhile. Shameful. Putting these sweet babies in cages with no beds just a small sad litter box with a scrap of fabric. $2,200 on average for one of these puppies. But they cant afford a real bed or a mat to sleep on? This entire practice is disgusting and should be banned.
RM
Reagan McClain
Aug 29, 2026
1.0
Honestly disgusting how they chose to treat the dogs in their care, the very cute German Shepard puppy is malnourished CLEAR hip bones, ribs and spine are visible. But the adoption fee is $3,000 if only some of that money was actually going to feeding the dogs in their care. Not to mention absolutely no blankets to cover the wire grate in sight, all the dogs have to sleep in are litter boxes.
Please do not get any pet from them it only gives more money to the breeders that are going to continue to perpetuate this neglect. Adopt don’t shop.
I would love to see the day they get shut down and never have the chance to neglect another animal again.
OP
Orla Patrick
Aug 26, 2026
1.0
The poor puppies are kept in tiny cages with wire floors, no matter the size they get the same tiny cages. What sane, certified dog breeder would leave their puppies in such cramped and claustrophobic conditions? Backyard and unethical breeders. Adopt, don’t shop. If you absolutely must have a specific breed, get them from an AKC certified breeder who is open and honest about their practices, and does genetic+health testing.
Where is Family Pet located and what are your hours?
We're conveniently located at 1401 Greenbrier Parkway, Chesapeake, VA 23320, inside Greenbrier Mall. Our hours are: Monday through Thursday: 10 am - 7 pm, Friday and Saturday: 10 am - 8 pm, and Sunday: 12 pm - 5 pm.
What types of pets do you offer?
We provide a diverse selection of puppies, kittens, birds, hamsters, gerbils, guinea pigs, rabbits, and various other pets from reliable, trusted sources.
Are the pets checked by a veterinarian?
Absolutely! All our puppies and kittens receive thorough examinations from a local Chesapeake veterinarian. They're also microchipped and current on all necessary vaccinations for your peace of mind.
Do you offer any health guarantees or warranties for pets?
Yes, we certainly do. Every pet from Family Pet comes with comprehensive health warranties to ensure your confidence and satisfaction with your new companion.
Does Family Pet have financing options?
We offer flexible financing programs extending up to 48 months. We also accept major credit cards including Visa, MasterCard, Discover, and American Express for your convenience.
Do you offer any discounts?
We're proud to offer a 10% discount to military personnel and first responders on merchandise and regular-priced puppies as our way of saying thank you for your service.
What kinds of supplies and food do you carry?
Our store features an extensive selection of pet food, treats, toys, cages, aquatics, and accessories. We carry premium brands at competitive prices and regularly offer special sales and promotions.
Are your operations inspected or regulated?
Yes, we're fully licensed and insured. Our facility undergoes unannounced yearly inspections by VDACS (Virginia Department of Agriculture and Consumer Services) and receives periodic visits from Chesapeake Animal Control.
What kind of customer support do you offer for pet owners?
Our dedicated professional pet counselors are ready to help you select the perfect pet for your family, provide customized recommendations based on your specific needs, and continue supporting you after you've welcomed your new pet home.
How can I contact you or subscribe for updates?
You can reach us by phone at (757) 420-3800, visit us in person at our Greenbrier Mall location, or join our mailing list through our website to receive updates about new products, sales events, and helpful pet care and obedience tips.
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