Banfield Pet Hospital® - Chesapeake provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Counting the over 30min wait in line to get checked in once you get there as your patient being late and then turning them away after waiting that long is actually crazy...
KP
Ken Porter
Jun 22, 2026
1.0
I made an appointment with Banfield pet hospital to see my cone Corso. For chariot, I made it online, I show up, I left work early to get here and they say they do not do cherry eye and they do not have my appointment scheduled. And there was no scheduling at that time of day, which was 530. So why would they have it online? If it's not being offered I'm truly dissatisfied and I will never return again
I even showed it a confirmation email that I received, and still they did not see my dog
MP
Mr. L.C. Phillips
Jun 17, 2026
2.0
The check-in & check-out process is disastrous. No matter if you are the first one there, or what time of day you go- it's not efficient at all. The computers/ systems always seem to be moving slow or not responsive for the staff. It is not a smooth drop-off & pick-up. I go here 2-3 times a year, for 3 years, and the process has been consistently bad. Upon check-in, I have to fill out paperwork, do a mobile check-in, and do an electronic signature on the computer. Paper, mobile, and desktop. Sheesh.
RR
RayUp
Jun 10, 2026
5.0
What a beautifully patient team, from the front desk to the doctors…🥳
I trust my dog family with the Banfield family 🫶💯…
Thanks for the opportunity & love…sending more right back…🫶
Keep up the awesome work all!!!
Love,
Snowball (our Chihuahua)
#strongertogether💯
#tlc🫶
SB
Susan Brassner
Apr 22, 2026
5.0
I just love the staff at Banfield they are amazing and they took great care of my dog Coco coco usually does not to go to the Vets or groomer but she did great at Banfield they were so kind to Coco
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Chesapeake offer?
Banfield Pet Hospital provides preventive care including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations. They also offer dental, spay/neuter, microchipping, DNA testing, and end of life care services.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield Pet Hospital does not provide emergency care. However, during hospital hours, you can call for urgent care advice and referrals. For emergencies outside these hours, please contact your local emergency hospital.
What are the operating hours of Banfield Pet Hospital in Chesapeake?
The hospital is open Monday through Saturday from 8 AM to 6 PM, and Sunday from 9 AM to 5 PM. It is closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
Can I schedule an appointment online for Banfield Pet Hospital?
Yes, you can schedule an appointment online via the Banfield website or the Banfield app available on both iOS and Android platforms.
What is the Optimum Wellness Plan at Banfield?
The Optimum Wellness Plan provides annual preventive care with exams, vaccines, early diagnostics, nutrition consultations, and dental care. It automatically renews yearly and is not insurance but offers discounts on treatments.
Does Banfield in Chesapeake provide remote veterinary care?
Yes, Optimum Wellness Plan clients can access 24/7 remote general pet care advice and triage support through Vet Chat™ on the Banfield app.
Is Banfield Pet Hospital located near any pet stores in Chesapeake?
Yes, Banfield Pet Hospital is located near PetSmart, which offers grooming and pet supplies, making it convenient to care for your pet's needs before or after your veterinary appointment.
What dining options are available near Banfield Pet Hospital in Chesapeake?
Nearby dining options include Total Wine & More with food and drink services, Baker's Crust Artisan Kitchen offering bakery and restaurant fare, Tropical Smoothie Cafe for smoothies and American cuisine, and Pizza Hut Express for quick pizza meals.
Are there any mobile phone stores near Banfield Pet Hospital in Chesapeake?
Yes, Verizon Wireless and AT&T Kiosk are nearby mobile phone stores where you can get mobile services and devices, helpful if you need to manage your Banfield app appointments or communications.
How might nearby pharmacies benefit someone visiting Banfield Pet Hospital?
Nearby CVS Pharmacy and CVS Beauty provide pharmaceutical and medical supplies, which can be convenient for filling pet prescriptions or purchasing health care products after your veterinary visit.
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