Banfield Pet Hospital® - Chesapeake provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
I was somewhat dismayed by my bill going up $8 after one year on my plan. When I called to see if there was an error, I was told that it was typical and to expect an increase each year. Yikes! Also, after bringing my dog in for the annual physical( Drop off) I got a call asking if I wanted to pay an additional $45 for an ear cleaning or an additional $55 for an ear swab. I declined because it was too much and I clean his ears at home. When I picked him up, the vet said he was healthy but not sure if he had an ear infection because I didn't consent to either ear check and therefore his ears were never loked at. Really ?? What kind of a physical omits ear checks? Even my kids got better treatment!!
DR
Devita Redmond
Sep 25, 2026
1.0
This was the worst experience I’ve ever had. They are a money first organization. When I ask what to do to avoid my dog’s allergies ahead of time they say nothing. The doctor didn’t even give me the respect of coming out and telling me what was wrong with my puppy. If the medicine you gave me originally for her allergies are not for long term use…… why wouldn’t you prescribe the ones that are. She’s been scratching repeatedly to the point of bleeding and I’m working 6 days a week . I tried to order it on chewy to save some money and time, but of course her staff denied the prescription but couldn’t tell me what would work. A total scam. These people do not care about your dog. Find some real Vets who care about the animals and not their mounting student loan debt. She’s just a baby. Who needs her mother’s support and I erroneously thought these were the people for the job.
NL
Nancy Lytwyn
Sep 23, 2026
5.0
Everyone is great!
JK
Justice Kliemann
Jul 31, 2026
5.0
Dr. Lebron is the best! Thank you for taking care of our grumpy boy.
CH
Catlin Hollen
Jul 18, 2026
1.0
I had an appointment and traveled from Hampton for it. They closed at 11 am with no notice to those who had appointments so I drove an hour for nothing.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Chesapeake offer?
Banfield Pet Hospital provides preventive care including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations. They also offer dental, spay/neuter, microchipping, DNA testing, and end of life care services.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield Pet Hospital does not provide emergency care. However, during hospital hours, you can call for urgent care advice and referrals. For emergencies outside these hours, please contact your local emergency hospital.
What are the operating hours of Banfield Pet Hospital in Chesapeake?
The hospital is open Monday through Saturday from 8 AM to 6 PM, and Sunday from 9 AM to 5 PM. It is closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
Can I schedule an appointment online for Banfield Pet Hospital?
Yes, you can schedule an appointment online via the Banfield website or the Banfield app available on both iOS and Android platforms.
What is the Optimum Wellness Plan at Banfield?
The Optimum Wellness Plan provides annual preventive care with exams, vaccines, early diagnostics, nutrition consultations, and dental care. It automatically renews yearly and is not insurance but offers discounts on treatments.
Does Banfield in Chesapeake provide remote veterinary care?
Yes, Optimum Wellness Plan clients can access 24/7 remote general pet care advice and triage support through Vet Chat™ on the Banfield app.
Is Banfield Pet Hospital located near any pet stores in Chesapeake?
Yes, Banfield Pet Hospital is located near PetSmart, which offers grooming and pet supplies, making it convenient to care for your pet's needs before or after your veterinary appointment.
What dining options are available near Banfield Pet Hospital in Chesapeake?
Nearby dining options include Total Wine & More with food and drink services, Baker's Crust Artisan Kitchen offering bakery and restaurant fare, Tropical Smoothie Cafe for smoothies and American cuisine, and Pizza Hut Express for quick pizza meals.
Are there any mobile phone stores near Banfield Pet Hospital in Chesapeake?
Yes, Verizon Wireless and AT&T Kiosk are nearby mobile phone stores where you can get mobile services and devices, helpful if you need to manage your Banfield app appointments or communications.
How might nearby pharmacies benefit someone visiting Banfield Pet Hospital?
Nearby CVS Pharmacy and CVS Beauty provide pharmaceutical and medical supplies, which can be convenient for filling pet prescriptions or purchasing health care products after your veterinary visit.
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