For over 50 years, Creatures Great & Small Inc. has been providing the Charlottesville, VA area with top quality pet sitting and grooming services.
We always make sure that the animals here are healthy and happy during their visit with us - and leave looking better than ever. Whenever we welcome new animals to Creatures, we try to help them relax and become accustomed to the new environment by taking them for a walk, giving them a little treat, or having them socialize with other animals.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.