Welcome to VCA Old Town Animal Hospital, where we practice world class medicine and home town care. Our team is committed to listening to you about your pet's needs; after all, you know them best. Our hospital is accredited by the American Animal Hospital Association (AAHA) and the American Association of Feline Practitioners (AAFP). We perform thorough exams on your pet and explain the findings to you. We are excited about seeing your cats, dogs, birds, ferrets, hamsters, gerbils, rabbits, and sugar gliders. Our team wants to assure you that you are receiving the best preventive care and treatments available.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.