Welcome to VCA Beacon Hill Cat Hospital! For more than 60 years, we've been providing excellent medical care and compassion to the Alexandria community and we look forward to accommodating you and your cat(s). We enjoy working here because helping cats become and stay healthy is such a rewarding and meaningful experience for us. We take pride in treating our patients as if they were our own. Our hospital is accredited by the American Animal Hospital Association (AAHA) and is a certified Cat Friendly Practice, Gold level, by the American Association of Feline Practitioners (AAFP). From the first pediatric visit through to the senior stages of life, our veterinarians and staff are committed to providing the best medical care to each cat.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.