Brand Certified
Banfield Pet Hospital
3.9(142 reviews)
Certified by Banfield Pet Hospital • Jun 21, 2026
Business Details
7712 S 5600 West, West Jordan, UT
84081, United States
Certified by Banfield Pet Hospital • Jun 21, 2026
(801) 280-6260
Certified by Banfield Pet Hospital • Jun 21, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Jun 21, 2026
About
Certified by Banfield Pet Hospital • Jun 21, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - West Jordan provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by Banfield Pet Hospital • Jun 21, 2026
Hours
Certified by Banfield Pet Hospital • Jun 21, 2026
Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 6:00 PM
SundayClosed
Products & Services
1 list · 14 items
Reviews
3.9
142 reviews
5 stars
91
4 stars
11
3 stars
8
2 stars
3
1 star
29
- GBGordo BJun 9, 20262.0The People are Friendly. First time we went they seemed to be so helpful and interested in our Dogs needs. They talked us into the yearly plan that would save us money. After a year and a half we were having issues with our dogs teeth and bad breath. They charged us for cleaning her teeth. The after a month the stench was back. They prescribed an antibiotic. When it was empty after a week her breath was getting bad again so they refilled the prescription. after a month after the prescription was gone her breath was bad again. We went in and they said there was Nothing they could do for her and told us to look on line for help. Several weeks later we tried to cancel our plan and they said it was canceled but we’d still need to pay for the next four months as we had used services and they hadn’t been paid by the yearly subscription. So we paid. Then what do you know they billed us for a new year. I had to go to Corporate and Prove we had cancelled and show our cancellation receipts. They refunded us. BUT that’s not the worst thing. We found another Vet. They told us that our dog’s teeth were abscessed and at least six had to be removed. The new Vet ended up extracting 29. YES 29 of her teeth. Abscessed and pockets in the teeth. My opinion.
- VRVictoria RicksMay 22, 20261.0Dont sign up if you want to cancel they charge you all The remaining amount if you used the service. 😡 But if you don't use the service, they don't give you your money back. 😤 Funny how that works. 😂 More like a credit card. 💳 If they explained that in the beginning, it would be better customer service. 👍 What was included in the plan? ❓ Then you're stuck paying extremely high charges if you want to cancel. 💸 It has to be the full amount, so you're stuck in this plan or pay a high amount. 😠
- RMrobert mavityMay 13, 20264.0Very nice and caring staff
- LLLaura LauberMay 7, 20265.0My dog need a dental care. I went. Dental care was taken care of when I picked him up
- MWMigell WedderburnApr 7, 20263.0They do a good job when they're not inundated (which is always). I will say, good luck being able to get them on the phone.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in West Jordan?
Banfield Pet Hospital in West Jordan is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays and certain holidays.
Does Banfield Pet Hospital provide emergency veterinary services?
No, Banfield Pet Hospital does not provide emergency care, but you can call during hospital hours for urgent care advice and get referrals if needed. For emergencies during non-hospital hours, please contact your local emergency hospital.
What kind of preventive pet health care services does Banfield Pet Hospital offer?
They offer preventive services including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations.
What is an Optimum Wellness Plan and how does it work at Banfield?
An Optimum Wellness Plan provides annual preventive care such as exams, vaccines, diagnostics, dental care, and nutrition consultations. It automatically renews annually and is designed to help keep your pet healthy.
Can I get veterinary care online from Banfield?
Yes, clients with Optimum Wellness Plans can access remote pet care advice 24/7 through Vet Chat™ on the Banfield app.
How do I schedule an appointment at Banfield Pet Hospital?
Appointments can be scheduled online through their website or via the Banfield app. They offer in-room, drop-off, and virtual visits for Optimum Wellness Plan members.
Is Banfield Pet Hospital accessible and welcoming to all clients?
Yes, Banfield has wheelchair accessible restrooms, welcomes LGBTQ individuals, and requires appointments for visits.
What nearby dining options are available around Banfield Pet Hospital in West Jordan?
Nearby dining options include FiiZ Drinks for smoothies, Culver's for fast food, Papito Moe's for Puerto Rican cuisine, Cafe Trang Bistro for Vietnamese food, Beans & Brews Coffeehouse, Domino's Pizza, and the soon-to-open Einstein Bros. Bagels.
Which medical facilities are near Banfield Pet Hospital that can assist with urgent or emergency care?
Stat+MD Urgent Care and Stat MD West Jordan are nearby facilities providing urgent care and emergency services for humans, which might be useful should you need immediate medical attention while visiting Banfield.
Are there any nearby services where I can manage financial or personal errands near Banfield Pet Hospital?
Nearby you will find Bank of America branches and ATMs, Goldenwest Credit Union, Western Union money transfer services, and Dean Rubsamen State Farm Insurance Agent to help with financial needs and insurance.
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