Brand Certified
Banfield Pet Hospital
4.2(435 reviews)
Certified by Banfield Pet Hospital • Aug 16, 2026
Business Details
12720 S Pony Express Rd, Draper, UT
84020, United States
Certified by Banfield Pet Hospital • Aug 16, 2026
(801) 565-1263
Certified by Banfield Pet Hospital • Aug 16, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Aug 16, 2026
About
Certified by Banfield Pet Hospital • Aug 16, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Creekside provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by Banfield Pet Hospital • Aug 16, 2026
Hours
Certified by Banfield Pet Hospital • Aug 16, 2026
Monday7:00 AM - 6:00 PM
Tuesday7:00 AM - 6:00 PM
Wednesday7:00 AM - 6:00 PM
Thursday7:00 AM - 6:00 PM
Friday7:00 AM - 6:00 PM
Saturday7:00 AM - 6:00 PM
SundayClosed
Reviews
4.2
435 reviews
5 stars
323
4 stars
32
3 stars
7
2 stars
11
1 star
62
- EOEmmie Olsen2 days ago5.0Banfield staff and Drs. are always courteous and professional and treat my dog with care. Dr. Orr always communicates with me regarding my dog's health and condition.
- LRLani RobertsAug 5, 20265.0First time there. You were all so nice and helpful. The Doctor was very thorough with my sick puppy. I'm so glad you were able to see her. Your recommendations helped and today she started eating.
- SMSarah MinenJul 11, 20265.0The Draper Banfield location has an extremely friendly and competent staff. My dog always has a lot of nerves going to any vet appointment but he was all smiles here! Thank you for making me and my pup feel so welcome and comfortable. This will definitely be my regular clinic moving forward.
- BJBraxton JungMay 17, 20261.0One of the worst experiences I’ve ever had to go through with my ferret. My ferret had chewed up a stuffed animal and swallowed a lot of the fluff inside. We didn’t know right away because he had hid the remains under the bed. We had several appointments at this location and the vet said they could not figure it out even after X-rays were taken. They had us force feed our baby for almost 2 weeks claiming whatever it was would work its way through his system. He eventually puked some of the fluff up and we went and showed the vet in person to prove we know what’s wrong with him. They didn’t care and did nothing telling us to continue to force feed him. By this point my ferret was on deaths door and extremely lethargic. As a last minute decision we called an emergency vet and they took him. Once their X-rays came back they said he needed surgery immediately. They did the surgery and removed the obstruction. He recovered within a week. This location had me torture my ferret for two weeks even though the X-rays showed the obstruction. I will never trust ANY Banfield vet hospital again. There are local (better) vets for exotic animals.
- HFHeidi FrankSep 5, 20185.0I live in downtown SLC. I drive all the way down to Creekside because they are so good here! The vets are knowledgeable. I trust them. Unlike the SLC Banfield, this place is actually clean and staffed with competent vets and techs.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital - Creekside in Draper, UT?
Banfield Pet Hospital - Creekside is open Monday through Saturday from 7:00 AM to 6:00 PM and closed on Sundays and major holidays.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care but offers urgent care advice during hospital hours and can provide referrals when needed. For emergencies outside hospital hours, contact your local emergency hospital.
What preventive care services does Banfield Pet Hospital offer?
They offer vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep your pet healthy at all life stages.
What is the Optimum Wellness Plan at Banfield Pet Hospital?
The Optimum Wellness Plan provides annual preventive care including exams, vaccines, early diagnostics, nutrition consultations, and dental care. It's a renewing plan focused on prevention, not insurance.
How can I pay for the Optimum Wellness Plan?
You can pay monthly via automatic withdrawal or credit card or pay the full amount upfront when enrolling to make budgeting easier.
Can I get veterinary care online through Banfield?
Yes, clients with Optimum Wellness Plans can access 24/7 remote pet care advice and triage support through Vet Chat™ on the Banfield app.
What types of appointments does Banfield Pet Hospital offer?
They offer in-room visits, drop-off appointments where you leave your pet and wait for a call, and virtual visits for Optimum Wellness Plan clients.
Are appointments required at Banfield Pet Hospital?
Yes, appointments are required to receive veterinary services to ensure quality and attentive care for your pet.
What nearby veterinary options are available around Banfield Pet Hospital - Creekside?
Nearby you can find Creekside Animal Hospital and another Banfield Pet Hospital location, providing additional veterinary services and options for pet care in Draper.
Are there family-friendly activities near Banfield Pet Hospital to enjoy before or after your visit?
Yes, nearby attractions include Alcatraz Escape Games and Airborne Draper, offering fun recreational activities that you and your family can enjoy.
What are some nearby services that might be useful for pet owners visiting Banfield Pet Hospital?
Nearby pet-related stores such as Rocky Mountain Raw and Horse Crazy offer pet supplies and specialty items to complement your veterinary care visits.
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