Looking for a vet clinic in Watauga that loves seeing your dogs’ tails wag and your cats purr? At Banfield Pet Hospital, our mission is to make petcare services accessible for all our friends and neighbors. Located in the Watauga Pavilion PetSmart just north of the Denton Highway and Starnes Road intersection, our clinic is a short drive from plenty of shops and services.
In addition to routine exams and vaccinations, we can provide parasite control from ticks, fleas, and other pests. Need to freshen up your cat’s breath? We’ll target those purr-ly whites with dental care. We love shaking paws with new pets, so come visit our team today! If your pets are previous patients, let us know how we did!
Made an appointment due to PetSmart grooming cutting my dog’s ear. Showed up and was told we weren’t on the schedule even though I talked to them that morning and made an appointment. I patiently waited two hours and only met the vet tech and the Vet never came in once to see us. We were prescribed meds and had to leave. Now I have to fight grooming to pay my bill as it was a different PetSmart.
TP
Tricee Pooh
Apr 29, 2026
5.0
The staff was so sweet and caring.
SC
Shae Churchman
Apr 16, 2026
5.0
Ive always had nothing but great experiences taking my cat here.
AA
aspen
Apr 10, 2026
5.0
I initially had a pretty unpleasant experience trying to get my cat neutered, but these ladies are so sweet and phenomenal. At first, Iw as given some attitude and absolutely no information by a front desk lady (i was later informed it was her first day) who also booked me for the complete wrong day after insisting it was Wednesday, then she told me the wrong pick up time for his surgery, the wrong details for his drop off, didn’t tell me about bringing in poop samples like she was supposed to, and just so much more wrong information all while giving me a really snarky attitude. When I came in for his actual surgery the lady at the front was the sweetest angel i’ve ever met and apologized profusely after I got pretty frustrated and i felt was too attitudey with her. I shouldn’t have acted that way but she was an angel throughout. I didn’t catch her name but she had dirty blonde almost brown hair and wore grey scrubs. I also had an amazing interaction with Mckenzie and Sierra who I believe are both shift leads, they gave me so much information and were also so insanely kind and helpful and so patient with my boy. They were so amazing and made me feel so understood. They gave my boy a free pedicure and were so thorough walking me through prices and next steps. They also had a lot of patience with my boyfriend when he had to come pick him up since I was unavailable and I can’t thank them enough for all their help, understanding, and kindness. Keep up the amazing work you truly lovely women 🤍🤍 Rupert thanks you too!!
JG
Jake Grimes
Feb 28, 2026
5.0
Dr Burton and all the staff here are absolutely wonderful. They take great care of our dog and we won’t take him anywhere else
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
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