Brand Certified
Banfield Pet Hospital
3.9(193 reviews)
Certified by Banfield Pet Hospital • Oct 11, 2026
Business Details
4600 Franklin Ave, Waco, TX
76710, United States
Certified by Banfield Pet Hospital • Oct 11, 2026
(254) 399-9883
Certified by Banfield Pet Hospital • Oct 11, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Oct 11, 2026
About
Certified by Banfield Pet Hospital • Oct 11, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Waco provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Oct 11, 2026
Hours
Certified by Banfield Pet Hospital • Oct 11, 2026
Monday7:00 AM - 6:00 PM
Tuesday7:00 AM - 6:00 PM
Wednesday7:00 AM - 6:00 PM
Thursday7:00 AM - 6:00 PM
Friday7:00 AM - 6:00 PM
Saturday7:00 AM - 6:00 PM
Sunday9:00 AM - 5:00 PM
Products & Services
1 list · 15 items
Reviews
3.9
193 reviews
5 stars
118
4 stars
23
3 stars
8
2 stars
4
1 star
40
- JSJosie SalasSep 19, 20265.0I love their patient I love the way they handle my pet and I love the passion that they have out their heart they try to work with you and they try to make it to where it's reasonable and affordable for you and they will leave no dog unseen I'll check for
- NSNate SimmsMay 16, 20261.0Worst customer service ever! I was expecting southern hospitality but got nothing but disappointment. Good luck 🍀
- LSlogan simmsMay 16, 20261.0I brought my puppy in twice the staff didn't know what they were doing the receptionist has extremely poor communication skills. Their computers crash constantly. They tried to change me when I had full coverage insurance with them
- CDCheryl DetrickAug 9, 20205.0Good service
- JVJose VillanuevaFeb 5, 20205.0Always amazing service and calls to make sure that my pets are doing well. They are willing to listen to our smallest concerns and verify that we are just as good as our pets are, in being comfortable with the care for our pets.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Waco offer?
Banfield provides a full range of veterinary services including preventive care, vaccinations, dental care, spay/neuter, microchipping, nutrition advice, parasite control, DNA testing, and end of life care.
What are the operating hours for Banfield Pet Hospital in Waco?
Banfield Pet Hospital is open Monday to Saturday from 7:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM, with closures on major holidays.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care. However, during hospital hours they offer urgent care advice and can provide referrals. Outside of hours, please contact your local emergency hospital.
Can I schedule an appointment online or through an app at Banfield Pet Hospital?
Yes, you can schedule appointments online via their website or use the Banfield app available on iOS and Android for easy booking and access to services.
What is the Optimum Wellness Plan offered by Banfield Pet Hospital?
The Optimum Wellness Plan is an annual preventive care package that includes exams, vaccines, diagnostics, nutrition consultations, and dental care with automatic renewal options and monthly payment plans.
How can I access veterinary care remotely with Banfield?
Clients with an Optimum Wellness Plan can use Vet Chat™ on the Banfield app to get 24/7 general pet care advice and triage support from a veterinarian remotely.
What types of appointments are available at Banfield Pet Hospital?
Banfield offers in-room appointments where you and your pet visit together, drop-off appointments with phone updates, and Virtual Visits for Optimum Wellness Plan clients.
Is Banfield Pet Hospital located near any pet stores or grooming services in Waco?
Yes, Banfield is near PetSmart, which offers pet grooming and pet store services, making it convenient for customers to combine visits for veterinary care and pet supplies.
Are there dining options nearby Banfield Pet Hospital in Waco?
Yes, several dining options are nearby including Our Breakfast Place for brunch, The Egg & I Restaurants for American fare, and Wingstop for fast food, ideal for grabbing a meal before or after your visit.
What other local amenities are close to Banfield Pet Hospital that might benefit customers?
Nearby amenities include Academy Sports + Outdoors for sporting goods, 7-Eleven convenience store for quick supplies, and several nail and beauty salons like Star Nails and Luxor Nails & Spa for personal care errands during your visit.
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