I had a very disappointing experience at Angel’s Pet Hospital when I brought my cat in for a checkup and to get prescriptions related to her renal care.
After taking her blood sample and completing the examination, I was told—at the very end of the visit—that each different prescription for renal food would be charged separately. This was never explained to me upfront. My cat is extremely picky, and I need to have multiple brands and flavors available so that she continues eating. I potentially needed prescriptions for around 10 different foods, which would have resulted in significant additional charges. In my experience with other veterinarians, I have never been charged separately simply for having multiple food prescriptions written.
Then came another surprise. Frist they told me this would be once-a-year process. Once I agreed, then they came back again and I was told that one of her medications could only be refilled four times, meaning I would essentially need to bring her back every four months and repeat blood work, re-pay for prescriptions. Her previous veterinarian provided refills for the full year. I found this policy extremely frustrating and financially burdensome, especially when it was not clearly communicated to me beforehand. At this point, I consider this a 'legal SCAM'.
For context, I am currently fostering a bunch of cats at my own expense, so veterinary and medication costs add up very quickly. This isn't about refusing to pay for appropriate veterinary care. I am more than willing to pay for necessary examinations, blood work, medications, and treatment. My concern is about transparency, communication, and whether these policies are reasonable and ethical.
Last time I brought another cat here, she was misdiagnosed with Feline panleukopenia - this is a completely separate issue but that says a lot about their competency as well.
I strongly believe clients should be told about these kinds of fees and prescription limitations before the examination and blood work are completed—not at the end, when they have already invested their time and money.
I ultimately decided not to continue under these policies and returned to my previous veterinarian, even though the drive is considerably farther. For me, the extra drive is worth it because I feel more comfortable with their approach and the way they communicate with me.
What was even more disappointing was receiving a letter afterward informing me that I was no longer welcome at Angel’s Vet Hospital, even in the event of an emergency. That was an especially upsetting way to end the relationship.
I am sharing this because I believe other pet owners should know what questions to ask before proceeding: ask about prescription fees, refill limits, required follow-up visits, and any additional charges upfront.
Veterinary care is expensive enough without unexpected policies and fees being revealed after the fact. In my opinion, good veterinary care should be built on trust, transparency, compassion, and putting the animal's well-being first. Unfortunately, that is not how I felt about my experience here.
I hope other pet owners read this review, ask questions, and make the decision that is right for themselves and their pets.
JR
Jaime Rogers
Aug 17, 2026
Beware: On 8/14/2026 my family had a scheduled appointment to put our 13 year old, blind, sick, and anxious dog to be put down. When we got to the room it was extremely loud, dogs barking, cat's meowing , and employees were laughing and cutting up. The tech that brought us to the room didn't explain anything nor let us us know about any of the package options. So of coarse we asked. Then we were in the room for 30 minutes with our dog laying with him trying to keep him calm. We just got our sweet Louis to lay down and the tech said I need to take him to the back to put his I.V. in. VERY BAD DECESION!!! The back room was still very loud with employees laughing and dogs barking. Two minutes later we hear the tech scream, "DOCTOR" and "DIAZAPAM", everything went quiet. They rushed him into us limp laying on his side and told us he had a "SEIZURE". Our dog has NEVER had a seizure. Instead of going to Heaven peacefully in our arms he was surrounded by three strangers. They asked us if we wanted to give him the sleeping shot, and of coarse we said yes, because we didn't want him to have another seizure and suffer more. After that we just told them to give him the last injection.
Why you shouldn't choose Angel's.....
1. Obnoxiously loud environment for their sick, anxious, elderly, or end of life patients, definitely not a healing environment.
2. Lack of communication, even prior to this event.
3. Choosing "favorite" breeds or "easy" animals to give good service too. I've had 2 dogs go here, a full bred and a mutt, one was always treated better.
4. Your patients are people's loved one's, do what's best for them, not what's easier and faster.
Angel's, I hope you take the complaints into consideration and make changes to the way you operate your practice.
This place does NOT care about animals. Read the bad reviews here so you know what this place really is about. Plenty of good vets in the area. This place is not one of them.
AB
Adan Baruch
Jul 26, 2026
A good place, the employees are very friendly.
MG
mariajo garcia
Jun 26, 2026
The receptionist is rude and unfriendly. The rest of the staff is exceptionally kind and welcoming, but she is consistently unpleasant and discourteous.