Brand Certified
Banfield Pet Hospital
3.8(149 reviews)
Certified by Banfield Pet Hospital • Aug 30, 2026
Business Details
16758 SW Freeway, Sugar Land, TX
77479, United States
Certified by Banfield Pet Hospital • Aug 30, 2026
(281) 491-3900
Certified by Banfield Pet Hospital • Aug 30, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Aug 30, 2026
About
Certified by Banfield Pet Hospital • Aug 30, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Sugar Land provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Aug 30, 2026
Hours
Certified by Banfield Pet Hospital • Aug 30, 2026
Monday7:00 AM - 6:00 PM
Tuesday7:00 AM - 6:00 PM
Wednesday7:00 AM - 6:00 PM
Thursday7:00 AM - 6:00 PM
Friday7:00 AM - 6:00 PM
Saturday7:00 AM - 6:00 PM
Sunday9:00 AM - 5:00 PM
Products & Services
1 list · 15 items
Reviews
3.8
149 reviews
5 stars
88
4 stars
18
3 stars
5
2 stars
4
1 star
34
- JCJeff CiavoneJul 10, 20261.0Service is horribly slow. Lady running the counter was on phone for 25 minutes with no acknowledgement of customers in line. Then when picking up my pet, I waited another 20 mins as she chatted up another customer. Awareness and customer acknowledgement is severely lacking.
- JMJack MastrangeloJun 24, 20261.0I called twice to try to get test results for my pet. I waited on hold for 12 minutes the first time. I was annoyed so I hung up and called back. Whoever answered the phone did not say anything. They just put me on hold again. I've been on hold for 13 minutes and counting. How long should I wait?
- CKCindy KuoMay 19, 20265.0My cat received good care here
- BFBrooke FlaskSep 8, 20255.0superior customer service knowledable, passionate medical staff
- NNNorma NavarroDec 14, 20245.0I’ve been coming here since I got my furbaby and if I could I would leave them 10 stars. Always attentive and helpful when it comes to him.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the regular operating hours of Banfield Pet Hospital in Sugar Land?
Banfield Pet Hospital is open Monday through Saturday from 7:00 AM to 6:00 PM and Sunday from 9:00 AM to 5:00 PM.
Is Banfield Pet Hospital open on major holidays?
No, Banfield Pet Hospital is closed on major holidays including Thanksgiving (November 26-27), Christmas Eve and Day (December 24-25), New Year's Eve and Day (December 31 and January 1).
Does Banfield Pet Hospital provide emergency veterinary services?
No, Banfield Pet Hospital does not provide emergency care services. However, during hospital hours you can call for urgent care advice or referrals to emergency hospitals. Outside of those hours, you should contact your local emergency hospital.
Can I get veterinary care online from Banfield?
Yes, clients with Optimum Wellness Plans can receive 24/7 remote pet care advice and triage support through Vet Chat™ on the Banfield app.
What preventive health care services does Banfield Pet Hospital offer?
They offer vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep your pet healthy.
What is included in an Optimum Wellness Plan at Banfield Pet Hospital?
The plan includes annual preventive care like head-to-tail exams, vaccines, screening diagnostics, nutrition consultations, and dental care. Wellness plans renew automatically yearly and offer discounts on treatments.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule appointments through their website or via the Banfield app, both providing options for in-room, drop-off, or virtual visits if you have an Optimum Wellness Plan.
Which nearby places can I visit before or after my appointment at Banfield Pet Hospital?
Nearby, you can visit PetSmart for pet grooming and services, Dollar Tree for shopping, or enjoy beauty and spa services at Slumber Nail Lounge.
How can nearby PetSmart benefit customers visiting Banfield Pet Hospital?
PetSmart, located near Banfield Pet Hospital, offers pet grooming and additional pet services, making it convenient to handle multiple pet care needs in one trip.
Are there wellness and beauty salons near Banfield Pet Hospital in Sugar Land?
Yes, several beauty and spa salons such as Magic Touch by Ella, Aestheticsbykomal, and Salon 525 Hair Spa are nearby, providing options for personal care before or after your veterinary visit.
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