This profile is uncertified and using publicly sourced data
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Business Details
About
Pet Boarding ServiceDog TrainerKennelPet GroomerPet Sitter
Best Friends Pet Hotel leads the pack in exceptional care for your dog or cat, offering boarding, grooming, doggy day camp, and training. As an employee-owned business, all our locations are owned and operated by Best Friends Pet Care.
Our boarding stays are fully customizable for dogs, cats, and other pets, with options for individual or group play. Doggy Day Camp is offered through our Canine Crew membership, staffed 100% of the time by Certified Camp Counselors. Grooming services are available by appointment or during your pet’s stay.
With over 50 climate-controlled Pet Hotels across the U.S., including Walt Disney World Resort, we’ve provided safe, clean, and fun care since 1995—treating pets like family for over 140 dog years!
Location
Hours
Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday9:00 AM - 5:00 PM
Sunday9:00 AM - 4:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.