Petfolk Veterinary in Southlake provides compassionate primary and urgent care for dogs and cats. Our experienced team helps pets stay healthy with preventive care, vaccinations, and wellness exams, and we’re here when unexpected illnesses or injuries require urgent attention. We also support families with surgery, dental care, and nutrition guidance to ensure pets thrive at every stage of life. With in-house diagnostics and transparent treatment plans, we make quality pet care simple and stress-free. Easy online booking and extended hours help busy pet parents fit appointments into their schedules.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.