Banfield Pet Hospital® - San Antonio West provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
The staff was very friendly to both myself and my puppy.
MV
Mary Vanderboegh
Oct 7, 2026
5.0
Great service checking in and with the nurse and veterinarian.I would not go anywhere else 🤗
SS
ScottageCheese
Oct 7, 2026
5.0
Friendly vets! They know what they’re doing, and was very satisfied with my visit.
SP
Sm Patriot
Oct 4, 2026
2.0
There’s an employee there by the name of Karen (happen to see her name tag as she walked by looking disgruntled) seems as she works with the grooming department. Her demeanor is very unpleasant & I sure wouldn’t want her working with my pet. People who work with animals should come off gentle ans kind & im sorry she doesn’t fit any of those categories. People want jobs but lack passion for the role. Just thought I’d share that with other patrons.
LG
Liliana Gerbin
Sep 16, 2026
5.0
We had the best experience at banfield at 410 and 151 was very fast appointment and the employees there very friendly and professional and understanding to our issues with our pet. Doctor Grecia Carrero was very understanding and help my pet with her issue.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
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