Banfield Pet Hospital

Reviews

• MM

  Michael

  Jul 3, 2026
  1.0
  VT Ashley was an absolute horrid in dealing with the passing of my Dad's dog today. She kept pushing the option to send the dog to the ER. Although my Dad was distrught over the passing of his dog and mentioned that his dog was dying, Ashley failed in having the common sense in determining that the dog was indeed dead. As I critiqued her manner in dealing with the situation, she had the audacity to walk away from me and my Dad: truly unprofessional. She truly needs to be retrained. Moreover, no apology was given by Ashley for her behavior. In contrast, Keri was truly empathetic to my Dad's circumstances and went above and beyond in dealing with my Dad's pain in losing a family pet that was a very personal link to his beloved wife. Just noticed your response, and I feel no need to respond a second time to a different email listed within the response. In contrast, you should be investigating the incident by contacting those involved and gathering all evidence in determining whether any disciplinary measures are warranted.
• DF

  Debra Fox

  Jul 1, 2026
  5.0
  I have very tiny puppy ( under 2lbs) everyone fell in love with him. When he got a shot they were so gentle he didn’t make a sound.
• SR

  Steven Roukie

  Jun 17, 2026
  5.0
  I took my dog there for an injured leg and other treatments and the staff and Dr's were great. Very satisfied with the service.
• MB

  Miranda Buechner

  Jun 17, 2026
  5.0
  My dog had experienced random limping, discomfort, and significant change in mood and behavior. I called around to multiple Banfields near by to schedule an appointment and thankfully this location had a slot available next day. Probably luck but not just that. The front desk staff was great! The gentleman who assisted us was very thorough with the possible price ranges we may have had to pay based on what my pet was experiencing. This gave me time to think things through. The doctor was also great! Very informative. Patient. And answered all my questions. Very grateful for their help and kind demeanor during an unexpected stressful time.
• VG

  Vin Garcia

  May 26, 2026
  5.0
  Grateful for the team here. Dr. Tiffany was really thorough with my Mochi. My newly adopted 10 year-old cat is finally playing and is pain-free. I never thought this senior cat still plays. Dr. Koerner also answered all my questions for Sundae and seemed really concerned for her. Signing up for a wellness plan is definitely the best investment any furparent can do. Thank you for all the friendly staff too 🤍

Frequently Asked Questions About Banfield Pet Hospital