Heart of Texas provides 24/7 emergency and specialty veterinary care for dogs and cats in Round Rock, Austin, and surrounding communities. Our services include surgery and orthopedics, medical oncology, internal medicine, dentistry and oral surgery, and cardiology. As an AAHA Accredited and Fear Free Certified® hospital, we deliver advanced veterinary care in a state-of-the-art facility while prioritizing a low-stress experience for pets and their families. Our emergency team is available 24 hours a day, 7 days a week.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.