Banfield Pet Hospital

Reviews

• HS

  heidi scott

  Aug 13, 2026
  5.0
  Dr. Lee and the entire staff are amazing! My 5 year old male Shih Tzu recently passed away due to end stage kidney disease. Bunny was exceptionally kind and compassionate when I called and then brought him to them. I was in shock and she knew exactly what to say to comfort me in that moment! Dr. Lee did everything to keep my boy from suffering and she continues to care for his littermate that is still with me.
• SR

  Stephanie Rincon

  Aug 5, 2026
  1.0
  Horrible customer service. Do not recommend.
• OA

  o a

  Jul 24, 2026
  5.0
  Very friendly and helpful. We live 3 hours away and take our dog there every year to have his teeth cleaned
• AD

  allison daniela

  May 30, 2026
  1.0
  I took my cat here a few days ago and he was swollen from his front leg and he had other symptoms and they only just gave him pain medication and antibiotics. And they told us that he just got into a fight because he’s an outside cat. My cat turned out to end up having venom in him. We could have saved him. If only they had actually figured out what was wrong with him. We had to find out from the ER on Friday cause he was getting worse and it was too late to save him and we had to put him to sleep. May he rest in peace.
• SJ

  Sybil Jeffries

  May 4, 2026
  5.0
  We had our first visit today at this location. Fingers crossed that we will get consistent, great care. Former patient of a different Banefield location in Colorado. Experiences there went from the best vet care ever! To the clinic should be burned to the ground. Completely understand that all healthcare, be it for a 2 legged or 4 legged patient is extremely dynamic and often very unpredictable. But exactly as my role as a parent of my children, I am the advocate and cheerleader of these perfect, innocent, creatures that I have been trusted with. It is a team effort to ensure the optimal health, happiness and well being for these sweet guys. Their lives are far too short, and as such, we are even more obligated to make every single day as phenomenal as possible! So, I’m stepping off the soap box and back to today’s first visit. Given the inconsistent satisfaction with the previous Banfield location but being new to the area, I just went with what was familiar and decided to give this location a chance today and the very bulk of my interactions was with a young lady named Anne a vet tech, and she was just absolutely delightful very professional, very compassionate, patient, kind, And by the end of the visit, I believe she could’ve had my 14 month old golden doodle, crazy puppy boy follow her into the depths of hell which personally for me a fecal exam would’ve been right up there with a visit to hell. She explained everything Very concisely answered all my questions helped guide me on the best path to take as far as the wellness plan versus just paying out-of-pocket along the way felt no pressure whatsoever for any up charging so I feel like I made a great decision today taking him in and we’ll see how it goes over the next 12 months but hats off to her and she was great. She is a true asset to the company and to this location, very nice young lady and very great with the dogs.

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