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Petco

4.3
(1,421 reviews)

Business Details

(972) 238-5257

About

Pet StorePet supply store
Petco pet store in Richardson offers pet supplies, nutrition and services including Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department in one convenient location. Local pet parents can shop everyday essentials while getting guidance from knowledgeable partners. From trusted pet products to expert services, Petco in Richardson helps make caring for pets easier with a welcoming space designed for pets and the people who love them.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1401 E Spring Valley Rd, Richardson, TX
75081, United States

Hours

Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Reviews

4.3
1,421 reviews
5 stars
875
4 stars
266
3 stars
140
2 stars
44
1 star
96
  • RC
    Ruby Cantu
    6 days ago
    5.0
    The store was fully stocked and the gentleman that helped me was extremely nice and had a great attitude.
  • AA
    Abbyprescruz
    Oct 2, 2026
    1.0
    VALERIEEEEE needs to be a better team lead poor guy at the front was dealing with a HUGE return called for manager assistance 6 times and no response He opened another register to help the rest of the people in line And he still gave me the best customer service even when under pressure he needs to be appreciated more These managers need to do better and help their employees out Sorry it’s just I’ve been in that place before and it’s frustrating The guy I’m assuming his name was Jesse had black hair and beard very kind and efficient
  • LB
    Lakiesha Bundred
    Oct 1, 2026
    1.0
    Not good waited at the front register for over 10mins before someone came to assist me but when the employee came not once did he apologize for the wait.
  • VT
    Vivian Torres
    Sep 25, 2026
    1.0
    An elderly man was working in the aisle where the item I was looking for was at. He would not moved, and looked at my daughter rudely when she excused herself to get through. He overheard us discussing not being sure of the size to buy, and never approached us to ask if he could help. My experience was not pleasant. I honestly only bought the item there because I was in a rush, and it was the closest store to purchase it.
  • NL
    Natalie Lang
    Sep 22, 2026
    1.0
    Will never attempt to go back to this location again. Needed to buy a litter catching pad for under my cat box. Stopped in on my way to work and sat in the checkout line for what seemed like close to 10 minutes, possibly only 5.. while the associate spoke to another customer for all that time about not being able to keep their pet fish alive, and she still had not even started to ring his merchandise up. I totally understand being friendly with customers, but there are a lot of people, especially in the mornings that are on their way to work and need to get in and out in a timely fashion.

Frequently Asked Questions About Petco

Does the Petco Richardson location have a vet hospital?

No, Petco Richardson does not have a full-service vet hospital.

Does Petco Richardson offer vaccinations?

Yes, Petco Richardson provides vaccinations.

Brand Certified Facts from Petco

This information is certified by Petco and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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