I want to give a big thank you to Ashley P. I took my Havanese to be groomed with her. She pulled out all the works. He came out the most handsome man. No more smelly boy, his coat was soft and shiny, nails were filed to perfection. He fell in love with her instantly can’t wait for our next appointment.
The reptile section genuinely upset me. Two of the ball pythons had stuck shed, where on aspen bedding, which should be coco chunks. Both had what looked to be stuck eye caps. The leopard geckos were on reptile carpet, which are bad for them due to the fact there claws get stuck on it. There enclosure also had a bunch of feces. Here’s the thing, I UNDERSTAND if yall don’t know how to properly care for reptiles, but it is your responsibility as a company to not have them if you can’t give them proper care. If anyone who works there sees this, soak the ball pythons with stuck shed in warm water to help the shed, don’t force it off, and please change the substrate. I quite literally went home and cried from seeing them in that state. Please do better.
JG
Jeni Garrett
Jun 26, 2025
I have used this location several times for grooming and they have always been kind and efficient in getting my dog back to me as quickly as possible.
We take two of our dogs for grooming at Petco (Preston/Park), the groomers take a lot of care and do a great job. They don't rush through services and are attentive to our babies. Brayden usually does both of them and we are always happy with how they turn out. Petco grooming prices are slightly on the higher side, but after 7 services the 8th is free, and the app is great for booking and modifying appointments.
Brought my German Shepherd for a nice bath and clean up and for some reason, our groomer did not trim the hairs around her paws and her long hair on her legs. I had to do that once I got home. I’ll go to PetSmart since they do such a good job.