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Petco

4.2
(573 reviews)

Business Details

8700 Preston Rd, Plano, TX
75024, United States
(972) 377-6723

About

Pet StorePet supply store
Petco pet store in Plano offers pet supplies, nutrition and services including Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department in one convenient location. Local pet parents can shop everyday essentials while getting guidance from knowledgeable partners. From trusted pet products to expert services, Petco in North Plano helps make caring for pets easier with a welcoming space designed for pets and the people who love them.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
8700 Preston Rd, Plano, TX
75024, United States

Hours

Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday10:00 AM - 7:00 PM

Reviews

4.2
573 reviews
5 stars
347
4 stars
112
3 stars
42
2 stars
23
1 star
49
  • JR
    Judy Raquel
    Aug 5, 2026
    1.0
    I always come to the same location and always get greeted and the employees are sweet. This time around there was a new girl she seemed annoyed I was going to pay and when I said “hi how are you” she ignored me didn’t say anything but my total. Also, my perks for my free dog food is missing. I never redeemed it.
  • DM
    Dennis M
    Aug 3, 2026
    4.0
    Just went in to look at the parakeets.
  • TM
    Troy M
    Jul 30, 2026
    1.0
    My friend had a horrible experience at this clinic during a recent vet visit. He took his Scottish Fold kitten in to get his first round of vaccines, and both the doctor and the assistant were extremely rough while administering the injections. Immediately after the shot, the kitten developed a noticeable limp. The doctor assured my friend that this was normal, claiming it was just temporary swelling that would subside. When the limp did not improve after a full week, my friend brought the kitten back. This time, the vet dismissed the issue entirely, claiming it was just a genetic trait of the Scottish Fold breed. If this were truly a genetic issue, why did the limp begin the exact second after the shot was administered? The kitten had absolutely no mobility issues prior to the appointment. Blaming genetics feels like a convenient cover-up to avoid taking responsibility for rough handling and potential nerve penetration. It has now been a full month, and the kitten is still limping. Because this issue started under their direct care, this clinic should do the right thing and provide a complimentary X-ray and diagnostic checkup to figure out what went wrong. Avoid this place if you want gentle care for your pets.
  • MA
    Miguel Antillon
    Jul 17, 2026
    5.0
    I always love visiting Petco. Checking out any new possible pets, the deals on tanks and accessories and feeder supplies for all my pets. Staffing is knowledge and always nice.
  • HW
    Honey Bee Massage & Wellness
    Jun 1, 2026
    1.0
    8700 Preston Rd suite 205 location ⚠️ DOG OWNERS BEWARE: Hidden Fees & Poor Service (Do Not Take Your Fur Babies Here!)I am writing this to warn other pet parents so you can avoid the terrible experience and regret that I just went through. If you love your fur babies, please think twice before booking here. "Hidden Fees & Price Hikes": My online quote for two standard Shih Tzu haircuts was $168.00. When it came time to pay, they hit me with hidden fees that were never disclosed upfront, attempting to charge me $223.00. I ultimately had to pay $199.00.Subpar Quality: Not only did they completely alter the pricing, but the actual haircuts weren't that great! The quality of the groom did not match the premium price tag. Unprofessional Staff: When I questioned the unexpected charges, the staff was entirely unhelpful. Instead of resolving the issue, they told me my dogs were no longer welcome back.As pet parents, our dogs are our babies, and it is exhausting to deal with companies taking advantage of us like this. Save yourself the stress, the hidden costs, and bad customer service —take your pets somewhere else!

Frequently Asked Questions About Petco

Does the Petco North Plano location have a vet hospital?

No, Petco North Plano does not have a full-service vet hospital.

Does Petco North Plano offer vaccinations?

Yes, Petco North Plano provides vaccinations.

Brand Certified Facts from Petco

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Certified August 16, 2026Yext Knowledge Graph
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