Petco

Reviews

• DR

  David Rodriguez

  4 days ago
  5.0
  Nice location, staff very helpful and prices are very reasonable.
• PL

  Penny Lewis

  May 10, 2026
  1.0
  Genuinely the worst customer service. Daniel has an attitude problem. Buying dog food in the afternoon on a Saturday should not be an inconvenience to a petco employee, but it was very clearly that way in this store anyways despite my numerous attempts to continue to be kind through his rude and snarky remarks.
• JH

  J H

  Apr 24, 2026
  5.0
  Friendly staff. Quick service and everything for pickup was ready.
• NL

  Nichole Lewis

  Apr 20, 2026
  4.0
  I love everyone at this Pflugerville PETCO location from the vets, the medical assistants, floor staff and groomers. However there is an older lady that is always working the counter and I pray every time I come she won’t be there but she’s always there! I receive the worst attitude from her. My recent encounter I told her I wanted to confirm there wasn’t also a age limit requirement for the dewormers not just a weight requirement (as one of the sweet floor staff recommended I do) the check out lady looks at me and says it’s not for puppies when the box clearly states it’s for puppies. I wish someone else would work the counter and she open boxes in the back instead. You have to speak people and she acts as if it’s a chore. She also in the past did not allow me to enter my phone number for vital care premier and when I asked to add my number I received attitude. Her attitude needs to be addressed!! I checked my receipt and it says Mercy on it so that may be her name.
• FH

  Frieda Ha

  Apr 3, 2026
  4.0
  I have always enjoyed going to the Pflugerville store, the associates there are always polite and amiable. I've only just started using the online option. I do wish more of the 'shipping' only items were also available for pcikup at the store.

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