Keeping pets and people safe is our top priority. COVID-19 may affect hospital hours, scheduling and services at some locations. Please know we are doing our best to minimize any inconvenience and thank you for bearing with us — please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian 24/7 via Vet Chat™ through the Banfield app for general pet care advice and triage support.
Let me make a online appointment for 5:30 but got a call and said they were unable to because all pets have to be gone by 5:30 but they close at 6 it shouldn’t have let me schedule a 5:30 appointment if that’s the case. Only 5 min away at 5:10 and they said they were unable to see us. Would not recommend! Waste of time!!!!
CH
Christi Hill
May 10, 2026
5.0
We have come here for two of our pets now and they have constantly been fantastic! Staff are friendly and knowledgeable. Prices are reasonable.
JL
Janine Le
May 9, 2026
5.0
My cat Gojo was feeling very ill after his routine vaccines. I called around multiple clinics to see if they can squeeze in a sick visit but everyone was booked. This Banfield location was the only one who had availability so I quickly took Gojo to get him checked out. From the front desk staff, to the nurse, to the vet who took care of Gojo, I am very thankful and pleased with the service they provided. They were transparent about pricing throughout the whole process. A special shout out to Kimberly and Dr. Mathis - they were very kind, empathetic, and treated Gojo with such great care. After our visit, the clinic followed up, checking in on Gojo’s health. Little things like that go a long way. Gojo is feeling better and it’s because of the help and care of this location. I would recommend this location to anyone who has a fur baby.
JD
Joseph Denison
May 6, 2026
5.0
We are a household with 2 dogs and 2 cats. Banfield has been our vet for 20 years. We have been happy with the care they have given our animals. I’ll continue to use them for as long as I have pets in my house.
SH
Shelly Harris
May 6, 2026
5.0
Dr George and his staff are amazing. My cat Greyson just loves Dr George. I can't say enough wonderful things about this group. If you need a vet, go see them, they are awesome!!!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I drop off my pet to avoid contact?
We’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. Please call the clinic for more information.
Is this clinic open?
Hospital hours and services vary at some locations. If your pet requires immediate care, please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian anytime, day or night, via Vet Chat™ through the Banfield app for general pet care advice and triage support.
What steps are you taking to keep pets and people safe right now?
We’re constantly evaluating the situation, and we’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. We’re also encouraging our Optimum Wellness Plan® clients to connect with a veterinarian 24/7 via our telehealth service Vet Chat™ through the Banfield app. Please call ahead to help our teams prepare.
What medical care are you able to provide right now?
COVID-19 may affect veterinary services offered at some locations. If your pet requires medical attention or care, please call your hospital directly, so the team can confirm availability and advise on next steps.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What are the operating hours for Banfield Pet Hospital in North Richland Hills, TX?
Banfield Pet Hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 4:00 PM. The hospital is closed on certain holidays.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care. However, you can call during hospital hours for urgent care advice and referrals to specialty providers or emergency hospitals.
Can I schedule an appointment online for Banfield Pet Hospital?
Yes, appointments can be scheduled online through the Banfield website or using their app available on both iOS and Android platforms.
What preventive pet health care services does Banfield offer?
Banfield offers preventive care treatments including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations.
What is the Optimum Wellness Plan offered by Banfield?
The Optimum Wellness Plan provides annual preventive care including exams, vaccines, early screening, nutrition consultations, and dental care. It is not insurance but offers discounts on treatments and automatically renews each year unless paid in full.
How can I get veterinary care online through Banfield?
Banfield clients with Optimum Wellness Plans can access 24/7 general pet care advice and triage support via Vet Chat™ through the Banfield app.
What safety measures does Banfield Pet Hospital take during COVID-19?
Banfield encourages drop-offs, increased cleaning protocols, and offers 24/7 telehealth support via Vet Chat™ to keep pets and people safe. They recommend calling ahead to prepare for your visit.
Is the Banfield Pet Hospital location wheelchair accessible and does it have restrooms?
Yes, the hospital has restroom facilities and wheelchair accessible restrooms, and it welcomes LGBTQ clients.
What nearby places can I visit before or after my appointment at Banfield Pet Hospital?
Nearby places include Starbucks for coffee, LA Fitness if you want to work out, Pet Supplies Plus for pet goods, and Kroger Fuel Center for gas. You can conveniently stop by these locations while visiting Banfield.
How can nearby places like UPS Access Point or CVS Pharmacy complement my visit to Banfield Pet Hospital?
After your pet's visit, you can conveniently access courier and shipping services at UPS Access Point, or pick up medications and pet supplies at CVS Pharmacy, both located near Banfield Pet Hospital.
Brand Certified Facts from Banfield Pet Hospital
This information is certified by Banfield Pet Hospital and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: