Brand Certified
Banfield Pet Hospital
3.9(167 reviews)
Certified by Banfield Pet Hospital • Jul 05, 2026
Business Details
315 Creekside Way, New Braunfels, TX
78130, United States
Certified by Banfield Pet Hospital • Jul 05, 2026
(830) 620-0038
Certified by Banfield Pet Hospital • Jul 05, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Jul 05, 2026
About
Certified by Banfield Pet Hospital • Jul 05, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - New Braunfels provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Jul 05, 2026
Hours
Certified by Banfield Pet Hospital • Jul 05, 2026
Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 6:00 PM
Sunday10:00 AM - 5:00 PM
Products & Services
1 list · 15 items
Reviews
3.9
167 reviews
5 stars
97
4 stars
27
3 stars
5
2 stars
9
1 star
29
- MFMirta FloresMay 27, 20265.0Great care of my fur baby.
- JTJackityue tuujjMay 6, 20264.0I’m Jackie Ceasar is my pet I’m please with the service I receive.
- BDBenjamin DunnMay 6, 20261.0My cat has a chronic inflammatory condition of his nostrils which he obtained prior to my adopting him from a shelter. He came to me with one eye. I had a CT scan and a biopsy performed in 2022 which confirmed his chronic nasal inflammation. He is on a regimen of steroids. I came to this clinic with his treatment records and was treated terribly. Needless to say, I obtained my cat’s prescription from another Texas veterinarian. Definitely would not recommend this vet and vet location.
- SMSteve McDonaldOct 6, 20254.0Great service and kind staff
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the hours of operation for Banfield Pet Hospital in New Braunfels?
Banfield Pet Hospital in New Braunfels is open Monday to Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM. The hospital is closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital offer emergency care services?
Banfield Pet Hospital does not provide emergency care services. However, during hospital hours, you can call them for urgent care advice and referrals. For emergencies outside their hours, please contact your local emergency hospital.
Can I get veterinary care online through Banfield?
Yes, clients with Optimum Wellness Plans can access remote general pet care advice and triage support 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services are available at Banfield?
Banfield offers preventive care including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations to keep your pet healthy at all life stages.
What is included in Banfield's Optimum Wellness Plan?
The Optimum Wellness Plan includes annual head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care, and more. It focuses on preventive care and automatically renews annually unless paid in full at enrollment.
How can I pay for the Optimum Wellness Plan at Banfield?
You can pay monthly via automatic withdrawals from a checking/savings account or credit card, or opt to pay the full amount upfront to budget better for your pet's essential health care.
What types of appointments does Banfield Pet Hospital offer?
They offer in-room appointments where you and your pet visit together, drop-off appointments where you leave your pet and are contacted when ready for pickup, and virtual visits for clients with Optimum Wellness Plans.
Is Banfield Pet Hospital located near any pet-related stores?
Yes, Banfield Pet Hospital is located near PetSmart, a major pet store, which could be convenient for picking up pet supplies or food before or after your pet's visit.
Are there salons or spas near Banfield Pet Hospital where I could relax while my pet is in care?
Yes, several beauty and spa salons including Unique Posh Nail Salon, Honey Blonde Salon, and Contour Spa New Braunfels are nearby, providing opportunities to unwind during your visit.
Could I combine a visit to Banfield Pet Hospital with other local activities?
Certainly! Nearby you can find places like DICK'S Sporting Goods for outdoor gear shopping or The Rustic Room Barbershop if you're interested in grooming services while your pet gets care.
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