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Banfield Pet Hospital

4.0
(195 reviews)

Business Details

7001 S Custer Rd, Mckinney, TX
75070, United States
(214) 383-0018
https://www.banfield.com

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - McKinney-Custer provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Banfield Pet Hospital
7001 S Custer Rd, Mckinney, TX
75070, United States

Hours

Monday7:00 AM - 6:00 PM
Tuesday7:00 AM - 6:00 PM
Wednesday7:00 AM - 6:00 PM
Thursday7:00 AM - 6:00 PM
Friday7:00 AM - 6:00 PM
Saturday7:00 AM - 6:00 PM
Sunday9:00 AM - 5:00 PM

Products & Services

1 list · 15 items

Services

15 items

Deworming

Banfield Pet Hospital® offers Deworming. Deworming is the administration of medication to eliminate internal parasites (such as roundworms, tapeworms, and hookworms) from an animal's body.

Gastrointestinal illness diagnosis and treatment

Gastrointestinal illness treatment at Banfield Pet Hospital® starts with identifying the underlying cause – which can range from dietary issues to infections – and then providing appropriate therapy such as diet changes, fluid therapy, or medication.

General dentistry

All Banfield Pet Hospital® locations offer basic dental care for pets. This may include professional cleanings, dental examinations, or oral surgeries to maintain oral health and prevent diseases.

General surgery

Surgery is a broad category in veterinary medicine. At Banfield Pet Hospital ®, surgeries may include routine spaying and neutering to common operations, performed to address health issues or injuries in animals.

Microchipping

At Banfield Pet Hospital®, we provide microchipping for pets. This process involves inserting a chip under the pet's skin, with a unique ID that can help reunite lost pets with their owners.

Parasite control

Parasite treatment at Banfield Pet Hospital® may involve administering medication to eradicate and prevent parasites, such as fleas, ticks, and worms, that infest or infect animals.

Spaying and neutering

At Banfield Pet Hospital®, spaying (for females) and neutering (for males) are surgical procedures performed under anesthesia. These procedures can help prevent unwanted breeding and may reduce the risk of certain cancers and behavioral issues in pets.

Vaccinations

Vaccinations are available at Banfield Pet Hospital®. Administering vaccines is a preventative health care measure that can help protect pets against various diseases, such as rabies, distemper, and parvovirus.

X-rays

Banfield Pet Hospital® is equipped with X-ray equipment. Veterinary X-rays are diagnostic tools used to view an animal's bones, organs, and internal structures, which can help when diagnosing injuries or illnesses.

Coat and skin care treatment
Comprehensive exams
Nutrition advice
Orthopedic evaluation and treatment
Digital radiography
In-house laboratory diagnostics

Reviews

4.0
195 reviews
5 stars
126
4 stars
21
3 stars
5
2 stars
3
1 star
40
  • AB
    Angela B
    1 day ago
    3.0
    Today's office visit went like this : Dr Cody communicated directly to me regarding my fur baby; I'm thankful and appreciaitive of the recommendations he provided. Charley (front office) displayed so much compassion and empathy..she was helpful and reassuring. ZISHU (front office) lacked in interpersonal and customer skills. Very dismissive.
  • JD
    Judy Dittmer
    Oct 7, 2026
    5.0
    Extremely friendly staff and great with the pets
  • TW
    Tricia Wilkerson
    Sep 14, 2026
    5.0
    Today I really needed someone to make sure my baby girl was in the best hands Cecilia and Dr Emmanuel keep me informed and make sure my baby was awesome....
  • HV
    Hansum13 Vining
    Sep 9, 2026
    5.0
    Very attentive to my furson needs
  • AD
    Ayako DeRuby
    Jul 22, 2026
    2.0
    I never write a bad complaint, but I only do so I think it will benefit others, especially in this case, financially. I have taken both my dogs there for years, and everything’s been going smoothly. The front desk is Staff amazing! In the winter of 2025 I was going to get one of my dogs teeth cleaned, and the doctor told me that her blood levels were not stable enough to put her under anesthesia. So he recommended steroids which we did. Sometime after the steroids, she started vomiting, having diarrhea so he rushed her to the ER. There they had to run some test to make sure it wasn’t anything major, and we had to slowly wiener off of the steroids. The ER Vet veterinarian checked her blood levels and they said it was not bad to the point where she couldn’t go under anesthesia. We had to slowly wean her off of the steroids, get her medication and extra test done. Total cost of all of this was $5000. Fast-forward a few months later when I brought my other dog to get her teeth cleaned. They said they ran some tests and her liver was having issues, so they sent me home with a supplement and they gave her a liver. Mind you, this are all extra costs. The medication they gave her made her have diarrhea, and I explained to them that nothing has been wrong with her before the supplement they having her take. At this point, I felt something wasn’t right, and I decided to take both my dogs to a new vet. The new vet did all the tests, and they came back With levels that are all perfect. This could be all a coincidence, And I hate to think that any of this is intentional, but it’s not worth my dogs getting ill with medication’s. Needless to say, we have switched to veterinary Practices.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.

Brand Certified Facts from Banfield Pet Hospital

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Certified October 11, 2026Yext Knowledge Graph
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