Banfield Pet Hospital® - McAllen North provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
They put me on hold every single time I call! I’m just waiting until I finish the package I bought, and then I’m never going back. 😂 Everyone is super sweet in person, but this is just too much. Every time I call, it’s the same thing. I’m literally just calling to schedule an appointment or make a payment, and that’s it! And I have to wait 10–20 minutes on the phone every time? And no one speaks Spanish
CA
Carissa A
Jul 30, 2026
1.0
This is the worst Banfield location. Yall need to take notes from the San Marcos and Austin locations. Seriously. Their offices are way more in demand and much more accommodating.
My senior pup is on a Wellness Plan with Banfield and we recently moved to the RGV. She needed a visit to the vet since she got bit by something and we called asking if she can be seen. They mentioned they could see her before lunch. Great- thanks for the help. Upon arrival Bree upfront mentions she was looking at my pups records and according to her (*didn’t know she was qualified for such advice, but okay) it would be in my best interest not to be seen today given the fact my dog could have a seizure, and given that the doctor doesn’t know my dog (as if he knows every single dog that walks in here personally without pulling up records, can you not read?? Bree literally has access to the records??! Helloo?????? 🤣) so after wasting our time we are left without any help. Also I was initially calling to ask if we can get an appointment today, tomorrow, next available ASAP. According to Bree they only have one Vet, are scheduled out weeks in advanced, and closed multiple days. Oh okay. Thanks for checking I guess? A joke of a place. Just close this location too. Yall are disappointing.
MG
Miguel Gonzalez
Jul 29, 2026
5.0
The staff is always so friendly and attentive at the McAllen office. They treat Marshmallow so well she doesn’t even mind having to see the Vet.
K
,Ray Krahmer
Jul 28, 2026
5.0
Although a little nervous, Sandy loved her visit! She says they were kind and gentle! And will definitely refer Banfield to all her fur friends!
SS
snickity snake
Jun 30, 2026
2.0
Its very difficult to reach the staff over the phone. The line always hangs up and when someone answers im stuck waiting on hold 10 or more minutes until the line hangs up.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in McAllen North offer?
They provide preventive care including vaccinations, dental care, parasite control, nutritional and behavioral counseling, comprehensive exams, microchipping, spay/neuter services, DNA testing, and end-of-life care.
What are the operating hours for Banfield Pet Hospital in McAllen North?
Open Monday 9 AM to 5 PM; Tuesday through Saturday 7 AM to 5 PM; closed Sundays and on major holidays like Thanksgiving and Christmas.
Does Banfield Pet Hospital provide emergency care?
No, but you can call during hospital hours for urgent care advice and referrals to emergency providers. Outside hospital hours, please contact your local emergency hospital.
Can I get veterinary care online through Banfield?
Yes, clients with Optimum Wellness Plans can access remote pet care advice and triage support 24/7 via Vet Chat™ on the Banfield app.
What is an Optimum Wellness Plan at Banfield?
It's a preventive care plan covering annual exams, vaccines, early diagnostics, nutrition consultations, and dental care, with automatic yearly renewal unless paid in full.
How can I pay for an Optimum Wellness Plan?
Payments can be spread over 12 months via automatic withdrawal or credit card, or paid in full at enrollment.
What types of appointments does Banfield Pet Hospital offer?
They offer In-room appointments where you stay with your pet, Drop-off appointments with phone updates, and Virtual Visits for Optimum Wellness Plan clients.
What are some nearby stores where I can shop before or after visiting Banfield Pet Hospital?
Nearby you can visit PetSmart for pet supplies, HomeGoods for home goods, and Ross Dress for Less for clothing and discounted items.
Are there dining options near Banfield Pet Hospital in McAllen North?
Yes, nearby restaurants include Nuri: Fusion Street Kitchen for barbecue, Double Dave's Pizza, El Porton Mexican Restaurant, and Buck's Pizza for Italian cuisine.
What nearby services can help me with my vision or health care while visiting Banfield?
America's Best Contacts & Eyeglasses is close by for eyewear, and South Texas Health System Clinics provide medical services in the area.
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