Petco

Reviews

• PB

  Payton Brewer

  Aug 16, 2026
  5.0
  I think our cashiers name was Alexandra. She was so sweet even when management didn’t have any patience left when she needed help. Being a cashier is stressful when something is stumping you and the line is backing up. She stayed so sweet and kind. I hope management can practice patience more with their employees. People don’t quit jobs. They quit because of management.
• KN

  K Nors

  Aug 13, 2026
  5.0
  I like shopping this location. It has the pet foods I use for my pets . Clean store friendly service
• VG

  Victoria Granados

  Jul 25, 2026
  5.0
  Had a great experience with my doddle! Did upgrade to Doddle Detangler, was very satisfied with my groomer she even added an extra face trim, as was just a Bath, thank you Becca
• AA

  aussiemom98

  Jun 26, 2026
  1.0
  I’m editing this to add that I did follow up with the number that was replied to this review and the manager had no idea what I was talking about. She said that they don’t respond to reviews and that it’s an automated response from corporate. I thought the store genuinely wanted to see how they can make things right, but they didn’t even see this review. This is the second time I’ve visited this location and had a negative interaction with the same associate, Musica. During my first visit, she barely acknowledged me while checking me out. Instead of interacting with me, she spent the entire transaction complaining about work-related issues to another employee. She never greeted me, asked if I found everything I needed, or even looked at me. She handed me my receipt without making eye contact, which came across as very dismissive and unprofessional. Today, I asked another associate for help locating a specific bag of dog food because the shelf was empty. While that employee was assisting me, Musica walked over, interrupted the interaction without acknowledging me, and redirected the other associate’s attention away from helping me. Unfortunately, the food I needed was still unavailable. This is the second time in the past two weeks that it has been out of stock. While I was in the pet food aisle, I also noticed bugs around several bags of dog food, and one even landed on me. That was honestly pretty concerning. To make matters worse, the vet clinic was closed even though it was advertised online as being open. I was seriously considering signing up for Petco’s new paid rewards program because I wanted to make Petco my one-stop shop for my pet’s needs. However, after repeatedly dealing with poor customer service, out-of-stock essentials, questionable cleanliness in the pet food area, and inaccurate clinic hours, I’m reconsidering and will likely take my business elsewhere.
• KL

  K L

  Jun 7, 2026
  1.0
  Very disappointed Came in last minute to buy some fish still had 30 minutes prior to closing young lady denied me saying it was too late. Went to a different location and bought some turtles. Will never be coming back to his location. Worst customer service.

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