Petco

Reviews

• SP

  Shawanda Petitt

  May 2, 2026
  5.0
  I’m beyond pleased with how precious my little boy looks. Exceptional service from Anita, she makes him look cute with every grooming. My best experience in Mansfield!
• FC

  Frank Castle

  Apr 28, 2026
  5.0
  Love taking my mama's here. She's huge but young. She's so happy when she gets to see some toys she's going to get and the staff are always so nice.
• KK

  karlie

  Apr 26, 2026
  2.0
  I want to share a concerning experience I had today at the petco located at 2041 Hwy 287 N. Between about 3:15–3:32 PM, my husband and I witnessed a groomer (Grace) handling a red-haired mini doodle in a way that felt extremely aggressive and inappropriate. She was repeatedly grabbing the dog and forcefully trying to make it stand when it clearly didn’t want to. Instead of using gentle handling, she was pulling and pushing the dog, and we could hear the dog crying when she did that as well as talking to the dog frustrated. It was honestly very upsetting to watch. I brought it to the attention of the cashier (Skylar) and asked her to look, but my concern was dismissed. I also spoke with Hannah(sales floor manager), and while she acknowledged me, I was not offered a grooming manager or any further help. I left feeling completely unheard and emotionally distressed. I’m sharing this because I believe animals deserve to be treated with care and respect, and situations like this should not be ignored.
• CL

  Chanelle Lujan

  Apr 15, 2026
  1.0
  I’m honestly really upset about what happened with my family dog at Petco Our dog is a senior and he does get nervous, but he is not aggressive. After one grooming visit, they labeled him, and now that’s following him everywhere. My sister literally drove out of her way to take him to another Petco, and they denied him just based on notes from this location, the petco in Austin wouldn’t even give him a chance. That’s what really bothered me. No one tried to meet him, work with him, or see how he actually is. He was just written off.He’s older. He gets shaky. New environments stress him out. That doesn’t mean he should be turned away completely. Now I’m stuck trying to find somewhere that will take him, all because of one experience. It’s frustrating and honestly really unfair. Just something to think about if you have a nervous or senior dog. I have a young Doberman and I’m going to assume because he’s too excited and jumpy they’ll write him off as well.
• SB

  Stacey Barber

  Apr 14, 2026
  5.0
  I don't know who the lady was that helped me last night, but she was fantastic. She was friendly and super helpful. I just found out my dog is in renal.Failure, and she helped me find some kidney friendly.Dog food.She explained different brands different types of food and help me pick out ones for her to try.She explained what I need to do to get her prescription card.What to tell the vet to put on the prescription?She was just great.Thank you so much!

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