Live Oak Animal Hospital is the fulfillment of our lifelong desire to serve the Lubbock community by providing the best possible veterinary care for your pets. In addition to providing excellent medical care, we will strive to offer unmatched customer service to give you and your pet the best possible veterinary experience. Our practice owners, Doctors Clary, Wolfe and Cunningham, are all Lubbock natives and Texas Tech graduates who have been serving Lubbock pets for a combined 45 years. When you see us around town, please say hello. We want to build relationships with you and your pets.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.