WE ARE NOT MOBILE GROOMERS I’m 27 years old, I’ve been in the grooming industry for a little over 8 years. Since a child saving animals, & wanting to be around them and have them has been a absolute passion, borderline obsession.
I have worked at many of the shops in Lubbock, & not bec I have a bad work ethic or anything.
I just could not condone how the animals are treated in most shops.
So that’s where Fresh Pawz came from, I struck out on my own with a mission to change the industry & if not that at least be different & treat animals the way they ACTUALLY deserve to be treated.
At Fresh Pawz Grooming you will experience a latitude of differences compared to other shops in town. BEST OF LUBBOCK Winners 2023 APPOINTMENTS ONLY NO WALK INS
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.