This profile is uncertified and using publicly sourced data
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Business Details
About
Pet Boarding Service
Firehouse Pet Resort is the best home-away-from-home experience. We offer your cat and dog a relaxing, stress-free, and personalized stay. All in a safe environment.
Your pet will enjoy a tailored experience to meet his or her energy level and needs, whether you choose playcare (our enhanced version of daycare) or overnight pet boarding. All with the peace of mind knowing that our medical experts at Firehouse Animal Health Center are right next door.
We now have two locations in the Austin area:
Kyle and Round Rock.
Open 7 am-7 pm Monday-Sunday for easy drop-offs and pick-ups.
Location
Firehouse Pet Resort Kyle
910 Kohlers Crossing Suite 400, Kyle, TX
78640, United States
Hours
Monday6:30 AM - 7:00 PM
Tuesday6:30 AM - 7:00 PM
Wednesday6:30 AM - 7:00 PM
Thursday6:30 AM - 7:00 PM
Friday6:30 AM - 7:00 PM
Saturday7:00 AM - 7:00 PM
Sunday7:00 AM - 7:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.