Vetco Total Care

Reviews

• DT

  Donald and Connie Tully

  Jul 2, 2026
  5.0
  Small dog with ear infection
• AR

  Alex Ruiz

  Jun 27, 2026
  1.0
  my dog died here
• MW

  MJ WP

  May 30, 2026
  5.0
  Excellent and very kind! I had my puppy Chipped.
• SF

  Shelbie Freeman

  May 24, 2026
  5.0
  Our dog was seen by Dr. Brister and her tech David. They were extremely helpful. Our dog had been dealing with skin allergies for some time and we were having trouble controlling it and clearing it up. Dr. Brister knew what to do right away, within two weeks our dog was cleared up and practically itching free. David was very gentle with Milo and gave us tips to help us continue Milo’s successful treatment. We highly recommend their services!
• JJ

  Juan Juarez

  May 9, 2026
  1.0
  Dr. Madeline Brister was one of the most rude, passive-aggressive, and dismissive vets I’ve ever dealt with. My one-year-old golden retriever is not neutered yet, and both Dr. Brister and the vet tech repeatedly pushed the issue. When I mentioned studies linking early neutering in goldens to increased health risks, her response was an incredibly condescending “Yeahhh, I’m just going to say OK to that…” instead of having an actual discussion. Other vets have told me waiting until around 2 years old is completely reasonable. Especially because he hasn't shown aggressive behaviors. Throughout the visit, she constantly responded with dismissive “yeahh” and “okayyy” comments anytime I brought up concerns about my dog or his behavior, as if I didn’t know my own dog. She also aggressively questioned whether we had given flea prevention, even after I showed proof of the delivery email. Then she still said she’d call the clinic to “verify it.” It felt like she assumed I was lying for no reason. On top of that, we arrived early and still waited nearly 2 hours to be seen. The vet tech said the doctor was in the restroom the whole time we were waiting...really she was probably just super late to the shift. They were also actively turning away other clients because they were so backed up. For that kind of wait and attitude, the $86 visit fee felt ridiculous — especially when the only recommendation was a ~$200 allergy shot that “might work” without any real testing being done. Overall, I’d avoid this clinic if you value professionalism, communication, and your time. Avoid Dr. Madeline Brister at all cost!

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