Petco

Reviews

• JS

  Judy Serpa

  May 19, 2026
  5.0
  Clean, fast check out and friendly workers. I only purchase items I have never used their vet, groomers or wash area.
• MB

  Marcia Bell

  May 15, 2026
  5.0
  The store is clean and organized. The staff were excellent, friendly and helpful.
• LK

  Lucian Keeter

  May 7, 2026
  5.0
  My male dog usually isn’t very friendly with people he doesn’t know but he LOVES coming to be groomed and he LOVES the ladies in grooming. Isaac (front register) was so helpful when my wife and I were trying to get the machine to print a tag with name, address and phone number and Isaac was really helpful and friendly.
• TC

  Tania Castillo

  Apr 25, 2026
  1.0
  El de día de hoy fui a comprar unas cosss para mis gatos y tuve que regresar un collarín .. y cuando vine a regresar el tipo me sale con que ocupo el recibo y el nunca me preguntó si lo quería o primera vez y ahora me sale que lo ocupo y que YO FUI la que le dijo que NO lo quería 🧐 osea!! Tipo Mentiroso!!
• LO

  Leticia paola Ortiz

  Apr 10, 2026
  2.0
  Very disappointed with my experience at Petco — extremely unprofessional service. We drove nearly 40 minutes and arrived around 8:30 PM. As soon as we walked in, I asked an employee if they had saltwater fish. He confirmed they did, so my wife and I went straight to the fish section and quickly chose the fish we wanted to purchase. There was no employee available to assist us, and I had to go searching for help. When I found someone, he was clearly not focused on his job and appeared distracted instead of helping customers. I waited while he continued his conversation and even used his phone before acknowledging me. After waiting again, I was finally told that they could not sell any live animals because of a “15-minute before closing” policy. This was never mentioned when we entered the store, and we were already inside well before that supposed cutoff time. This entire situation was a waste of time and gas. The lack of communication, poor customer service, and unprofessional behavior from staff is unacceptable. If this policy exists, customers should be clearly informed upon entering — not after being made to wait. Very frustrating experience

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