Welcome to VCA Animal Emergency Hospital Southeast serving the greater Houston area for your pet emergency needs. We provide dedicated veterinarians, technicians and support personnel specially trained in emergency medicine to care for your pet. Along with emergency care, we provide support services to assist your veterinarian in providing you with the best in veterinary medicine. We accept referrals for advanced diagnostics, or for critical care. We are committed to keeping you and your doctor informed and involved in the care of your hospitalized pet. We want you to expect the highest level of service and care that your doctor entrusts in us.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.