VeterinarianAnimal HospitalEmergency Veterinarian Service
BluePearl Pet Hospital in Katy, TX is a 24-hour emergency vet and specialty animal hospital. We are alongside the Katy Freeway, our 6,000 square-foot BluePearl pet hospital in Katy offers 24/7 emergency care and is easily accessible from Interstate 10 and State Highway 99. Located in Katy, we serve communities west of Houston, including Barker, Bellaire, Bridgeland, Brookshire, Cinco Ranch, Cypress, Fulshear, Hempstead, Jersey Village, League City, Missouri City, Pearland, Rosenberg, the Spring Branch area, Stafford and Sugar Land. Along with 24-hour emergency and critical care, we also offer specialty veterinary care including advanced diagnostic imaging, and internal medicine.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.