Banfield Pet Hospital® - Willowbrook provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
I recently switched to this location because the previous one wasn't working out for me. I highly recommend them; I’ve never been happier with a location, even though I’ve been visiting Banfield for eight years. I went in for two visits and decided to have the various surgeries my three dogs needed done here. I highly recommend them, and thank God, all the surgeries went perfectly. I want to thank Dr. Ali, Daisy, and the entire team for their care—God bless you all.
Note: At the previous location, I wasn't given the option to have some of my dog's teeth extracted—they just referred me to a specialist, dentist—but here, there are excellent doctors who can help you.
AM
Adonia McBride
Jun 7, 2026
5.0
Great team to work with and Dr. Lawton is a great doctor!
CP
Charlotte Prince
May 12, 2026
5.0
Cherry is my new little, year old Maltrese/Terrier rescue and we meet the nurse Abby @Banfield Pet Hospital/Willowbrook location and the Doctor who was very kind. I signed her up to get her shots and we will be back to get her teeth cleaned in June.
LH
Laura Hernandez
May 11, 2026
5.0
Excellent service from staff who care! Roulette was so sick and just .72lb at 6 weeks old. They took such good care of her and she is now thriving. She is about 1lb and 3/4 now at 9 weeks. Thank you, everyone. 😊
EM
Erika Macias
May 6, 2026
5.0
I’ve always had a great experience at Banfield Willowbrook. My dog is always fussed over (which he loves the attention) and receives the best care. He is comfortable there even when he’s receiving a shot he’s wagging his tail for the familiar friendly faces. The doctor and techs always thoroughly explain how he’s doing and even provide tips to help his condition improve. The team is always professional and friendly (even when calling to make the appointment). I pay for him to have insurance each month, but I love his care at Banfield so I pay for their wellness package as well.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of pet care services does Banfield Pet Hospital offer at Willowbrook?
Banfield Pet Hospital provides general services including routine vaccinations, microchipping, dental and surgical care, preventive care, nutrition and behavioral counseling, parasite control, and more.
What are the operating hours of Banfield Pet Hospital in Willowbrook?
The hospital is open Monday to Saturday from 8:00 AM to 6:00 PM, and on Sunday from 10:00 AM to 5:00 PM. It is closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital provide emergency veterinary services?
No, Banfield does not provide emergency care services. However, you can call during hospital hours for urgent care advice or referrals to emergency hospitals or specialty providers.
Can I consult a veterinarian online through Banfield's services?
Yes, clients with Optimum Wellness Plans can use the Vet Chat™ feature on the Banfield app to get remote general pet care advice and triage support 24/7.
What is included in Banfield's Optimum Wellness Plan?
The plan includes annual preventive care such as head-to-tail exams, vaccines, early screening diagnostics, nutrition consultations, dental care, and more. It automatically renews yearly unless paid in full at enrollment.
How can I schedule an appointment at Banfield Pet Hospital, Willowbrook?
You can schedule an appointment online via Banfield's website or through their app available on iOS and Android. Appointments are required.
Are there any pet supply stores near Banfield Pet Hospital where I can shop for pet products?
Yes, you can visit nearby PetSmart and Dover Saddlery which are pet supply stores close to Banfield Pet Hospital. This makes it convenient to shop for pet products before or after your veterinary visit.
What dining options are available near Banfield Pet Hospital in Willowbrook?
Nearby dining options include Subway sandwich shops, Texas Land & Cattle steakhouse, Kolache Factory bakery, and Raj Bhavan Indian vegetarian restaurant, providing a range of choices for meals when you visit the area.
Is there a coffee shop near Banfield Pet Hospital for a quick break?
Yes, Starbucks is located near Banfield Pet Hospital, ideal for grabbing coffee or a quick snack before or after your pet's appointment.
What other retail shopping options are nearby Banfield Pet Hospital?
Nearby retail stores include Ashley furniture store, Best Buy electronics, REI outdoor gear, and KAY Jewelers. This provides plenty of opportunities for additional shopping when visiting the area.
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