Banfield Pet Hospital® - Grand Prairie is your trusted local veterinarian in Grand Prairie, TX, for comprehensive, preventive care for dogs and cats.
Conveniently located inside PetSmart on S State Hwy 161 (just east of the President George Bush Turnpike), our expert veterinary team offers services like vaccinations, spay/neuter, dental cleanings, microchipping, ear exams, and diagnostics.
From puppy care to senior-pet support, we are committed to your pet’s health at every stage of life with our Optimum Wellness Plans®.
Visit our Grand Prairie clinic for compassionate pet care. New patients are welcome. Schedule online today!
I’ve been coming here for 4 years and today will nine times out of ten will be my last. Reizo customer service was by far the worst ever.
HM
Helen Miller
Jul 26, 2026
1.0
I have a prescription from my vet for Rx dog food. I'm almost out of the food. This location refuses to honor the written prescription. They insist on seeing my dog first even though she was just at her vet on Friday. The other Banfields inside local PetSmarts are closed on Sundays. Extremely unhelpful.
PL
Protection and blessing from Love
Jul 13, 2026
1.0
I am highly dissatisfied with the poor time management and patient care at this clinic. I arrived at 3:00 PM and waited for nearly three hours, ultimately leaving 15 minutes before closing without my pet receiving any medical care.The severe delay was caused by the veterinarian on duty spending an excessive amount of time with a single client. Despite explicitly stating she could not provide further treatment and recommending an emergency facility, she repeatedly reiterated the same referral advice. This prolonged, repetitive conversation created a massive backlog, effectively making other waiting clients and their distressed pets a secondary priority.As a result, my day off was wasted, causing immense frustration and leaving my pet without necessary medical progress. The clinic's inability to manage patient flow and prioritize waiting clients was highly unprofessional. Management needs to address these operational inefficiencies.
Date of Visit: 7/13/26
Arrival: 3:00 PM
Total Wait: 2.75 Hours
AA
Alfredo Anaya
Jun 8, 2026
1.0
Worse place ever! Do not ever go to this place! They will trap you in a “monthly payment contract” and when you try to cancel it… you end up having to pay for the full year. I been paying this payment contract for over 3 years ,
If you don’t pay, they keep on threatening you and send it to a debt collector.
I would never recommend this place to anyone as they do not even do a decent job.
Plus the waiting room is so dirty full of. Cat of dog hair, at least do some deep clean.
I don’t normally leave bad reviews but if i could leave negative stars to a place, i would.
RG
Robbin Gibson
May 7, 2026
5.0
Renzo always make sure that Nahla is ok. Thank to both Renzo and Dr. Lyons for seeing that Nahla was in pain and making sure that she was able to get her shot set up for tomorrow.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care. You can call during hospital hours for urgent care advice and referrals. After hours, please contact your local emergency hospital.
What preventive pet health care services are offered at Banfield Pet Hospital?
Banfield offers vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations as part of preventive care.
What is an Optimum Wellness Plan at Banfield?
Optimum Wellness Plans cover annual preventive care such as exams, vaccines, early diagnostics, nutrition consults, and dental care. They automatically renew yearly and offer discounts on treatments.
How can I pay for an Optimum Wellness Plan?
You can choose monthly automatic payments from a bank account or credit card, or pay the full amount at enrollment for budgeting convenience.
What types of appointments does Banfield Pet Hospital offer?
Appointment types include in-room visits, drop-off visits for routine services and treatment, and virtual visits for Optimum Wellness Plan clients.
Are appointments required at Banfield Pet Hospital?
Yes, appointments are required to ensure your pet receives timely and efficient care.
What are the Banfield Pet Hospital's operating hours?
Open Monday to Saturday from 7 AM to 6 PM, and Sunday from 9 AM to 5 PM. The hospital is closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
What nearby places can I visit before or after my pet’s appointment at Banfield Pet Hospital?
You can enjoy dining at Jakes Burgers and Beer, Einstein Bros. Bagels, or 7 Brew Coffee nearby. For shopping, The UPS Store and Mattress Firm are close by. These locations offer convenient options while visiting Banfield.
Are there nearby accommodations for out-of-town visitors to Banfield Pet Hospital?
Yes, the Courtyard by Marriott Dallas Grand Prairie is nearby, providing convenient lodging options for pet owners traveling to Banfield.
How can nearby services like The UPS Store help with my visit to Banfield Pet Hospital?
The UPS Store nearby offers printing, packing, and shipping services which can be helpful for paperwork or sending pet care documents while you visit the clinic.
Brand Certified Facts from Banfield Pet Hospital
This information is certified by Banfield Pet Hospital and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: