Brand Certified
Banfield Pet Hospital
4.2(409 reviews)
Certified by Banfield Pet Hospital • Jun 21, 2026
Business Details
5399 Warren Pkwy, Frisco, TX
75034, United States
Certified by Banfield Pet Hospital • Jun 21, 2026
(972) 335-9292
Certified by Banfield Pet Hospital • Jun 21, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Jun 21, 2026
About
Certified by Banfield Pet Hospital • Jun 21, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Frisco Legacy provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by Banfield Pet Hospital • Jun 21, 2026
Hours
Certified by Banfield Pet Hospital • Jun 21, 2026
Monday7:00 AM - 6:00 PM
Tuesday7:00 AM - 6:00 PM
Wednesday7:00 AM - 6:00 PM
Thursday7:00 AM - 6:00 PM
Friday7:00 AM - 6:00 PM
Saturday8:00 AM - 6:00 PM
Sunday9:00 AM - 5:00 PM
Reviews
4.2
409 reviews
5 stars
292
4 stars
32
3 stars
21
2 stars
13
1 star
51
- JJjcdoty23 days ago5.0Service was great with our dog and doctors were very attentive
- SHStephanie HarrisJun 18, 20265.0The best Banfield in the DMV. In and out service for my drop off. I made an appointment the night before. My dog was taken care of well.
- RPRonald PopeMay 8, 20265.0Banfield Vet / Warren Pkwy is a wonderful place to visit and Dr Ryder is tremendous! Our two Burmese Cats love it there.
- JJJacciMay 7, 20265.0Amazing place and staff!!!! They are patient, kind and always take care of my big girl with every visit. They check on her after each visit to make sure there are no issues or concerns.
- KBKaitlyn ButlerApr 26, 20261.0My pet died here under the care of a temp vet. We took my dog here 3 times within one week and each time they sent her home saying they couldn’t figure out what was wrong and gave us pain medication and appetite pills. Turns out she had a mass in her lung that was suffocating her and she died on their floor with a ventilation tube. Immediately after she died we were taken back to a room to pay $700 for the medication they administered (that failed) and for her cremation. I understand that we still have to pay for the medication even if it failed, but doing it immediately after we lost our best friend was crazy. Also, they did not reach out after she died even though she had been a patient there for over 2 years. They also would not let us cancel our Banfield pet insurance we had with her even though she died. I would never ever ever recommend Banfield pet hospital, or any vet corporation for that matter. I learned my lesson. R.I.P. Callie 💔
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
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