Banfield Pet Hospital® - Frisco provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
We brought our dog here for his yearly appointments, we have been for the past 2-3 years. Service was great until recently, they called in our dog at 10:30 am and told us to pick him up at 3 pm. We asked to talk to the vet when we went to pick him up, the vet took 30 mins to come out n talk to us. We waited another 30 mins for them to prescribe a anxiety med for our dog. They took way to long to do anything the vet seemed pretty inexperienced too, we didn't have the same vet as last time. By the time we came home, our dog was very hungry, cranky and parched, he drank a whole bowl full of water. We will be changing him to a different location.
SP
Sonal Patil
Jun 9, 2026
5.0
We had been taking our furbaby to this location for past 10 yrs and always had a good experience. Especially in the last few months of our baby all the staff at 3333 Presron rd location was extremely helpful and sensitive and supportive. Especially Dr. Yuu. He is very compassionate, and
Knowledgeble. He truly understands these pet’s world. Our baby was always anxious going to a vet but with Dr. Yuyu he was very calm and happy. Not at all worried. Dr. Yuu always took time to answer all our questions and queries. In my furbaby’s last events Dr. You was helpful and kind and supportive.
Dr. You is the best.
TL
Tiffany Little
Jun 6, 2026
5.0
Always a great experience for my dog. Great value and friendly staff.
KL
K L
May 7, 2026
2.0
Really sad I have to do this but the two girls answering the phones today (Grace and Lonny) were less than helpful. Rather than assisting me changing my card number for automatic billing, without hesitation Lonni gave me the hotline to cancel all 3 of my dogs’ wellness plan. Sucks because we really love Dr. Yi.
KA
Kimberly A
May 7, 2026
5.0
They are very sweet and caring and I really appreciate that they understand my little girls needs.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Frisco offer?
Banfield Pet Hospital offers preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter services, end of life care, microchipping, and DNA testing for your pets.
What are the operating hours of Banfield Pet Hospital in Frisco?
The hospital is open Monday to Wednesday and Friday from 7:30 AM to 6:00 PM, Thursday and Saturday from 7:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Can I schedule an appointment online for Banfield Pet Hospital in Frisco?
Yes, you can schedule an appointment online through their website or the Banfield app for convenience.
Does Banfield Pet Hospital provide emergency care?
No, Banfield does not provide emergency care. However, they offer urgent care advice during hospital hours and referrals to emergency hospitals or specialists if needed.
What is the Optimum Wellness Plan offered by Banfield?
The Optimum Wellness Plan provides annual preventive care including exams, vaccinations, diagnostics, nutrition and dental consultations, with automatic yearly renewal unless paid in full at enrollment.
How can I get veterinary care online from Banfield?
Clients with Optimum Wellness Plans can use Vet Chat™ through the Banfield app to get 24/7 remote general pet care advice and triage support from a veterinarian.
Are appointments required at Banfield Pet Hospital in Frisco?
Yes, appointments are required for visits to ensure quality and timely care for your pet.
What nearby pet-related stores can I visit along with Banfield Pet Hospital?
Nearby PetSmart offers pet grooming and pet store services, making it convenient to combine your vet visit with obtaining pet supplies or grooming services.
What shopping options are available close to Banfield Pet Hospital in Frisco?
You can visit nearby stores like pOpshelf for discount and party supplies, Party City for costumes and gifts, and Ross Dress for Less for clothing and shoes.
Are there any medical facilities near Banfield Pet Hospital that offer specialized human healthcare?
Yes, nearby medical centers include LifeTalk Resource Center for women's health, The Neuro & Spine Wellness Center for neurological care, and Frisco Urgent Care and Clinics for emergency and general urgent care services.
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