Banfield Pet Hospital

Reviews

• LN

  Liz Nielsen

  5 days ago
  1.0
  We had a horrible experience yesterday with our cat going to this location. They were aware my cat needed sedation for his exam because of his traumatic past. They advised us to not feed him after 7pm the night before for an 8am appointment. They then called us after we dropped him off to change the vet we chose because he would be in surgery all morning and the other vet could get to him “pretty soon.” Around 11am the vet called to review what she would be doing and break down the cost(not affordable). She said she would “get to him between appointments.” His appointment was at 8AM and there was no urgency to get to him even though he hasn’t eaten since the night before. I ended up calling around 1:30pm to check on the progress and they said he was “currently sedated and the vet would call in an hour.” Fast forward to 3pm when I can finally pick up my cat after SEVEN hours and he is the most upset I have ever seen him after sedation. I got him home and out of his carrier and he had per and poop in the carrier and on him because he had to wait ALL DAY to be seen. He has gunk all over his ear and eyes and won’t close one of his eyes properly. I would HIGHLY recommend going elsewhere for a vet when it comes to cats that require a little extra care.
• JO

  john ogren

  Aug 7, 2026
  1.0
  It has taken me a year to be able to write this. We had a Chihuahah that was under care for cushings here. During that period she bumped her head and split the eyebrow open . Took her in and they would not stitch her up ,rather they glued her shut prescribed pain meds and a cone abd sent her home . Now the part that matters . The prescription was a high pain killer that read ," Take one tablet daily, as needed " My wife took it as it could be given as needed as well. Our Dog overdosed and had to be euthanized. I immediately started researching that directive on the prescription and found on many sites and through pharmacies that that is frowned upon because it leads to interpretation and it is not a clear and consise directive. This location never took any responsibility in this and it could have been avoided had the prescription been written in a manner that was clear. My dog didn't have to die like this . This interpretation is not just mine but comes from many sources and professionals I spoke to . We will never be back to this location . I wish I could cut and paste what information I found here but unable to . All you need to do is Google " take one pill daily,as needed' contradiction And see for yourself
• PV

  Praharshita Velamala

  Jun 20, 2026
  2.0
  We brought our dog here for his yearly appointments, we have been for the past 2-3 years. Service was great until recently, they called in our dog at 10:30 am and told us to pick him up at 3 pm. We asked to talk to the vet when we went to pick him up, the vet took 30 mins to come out n talk to us. We waited another 30 mins for them to prescribe a anxiety med for our dog. They took way to long to do anything the vet seemed pretty inexperienced too, we didn't have the same vet as last time. By the time we came home, our dog was very hungry, cranky and parched, he drank a whole bowl full of water. We will be changing him to a different location.
• SP

  Sonal Patil

  Jun 9, 2026
  5.0
  We had been taking our furbaby to this location for past 10 yrs and always had a good experience. Especially in the last few months of our baby all the staff at 3333 Presron rd location was extremely helpful and sensitive and supportive. Especially Dr. Yuu. He is very compassionate, and Knowledgeble. He truly understands these pet’s world. Our baby was always anxious going to a vet but with Dr. Yuyu he was very calm and happy. Not at all worried. Dr. Yuu always took time to answer all our questions and queries. In my furbaby’s last events Dr. You was helpful and kind and supportive. Dr. You is the best.
• TL

  Tiffany Little

  Jun 6, 2026
  5.0
  Always a great experience for my dog. Great value and friendly staff.

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