Banfield Pet Hospital® - Hulen provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
I scheduled an appointment for my dog at 12:30 PM for a shot and shampoo treatment. However, my dog was not seen and ready for pickup until approximately 6:15 PM—nearly six hours later.
When I asked why a treatment that ultimately took only about 10–15 minutes required my dog to remain at the facility for almost six hours, I was told that emergency visits take priority. I completely understand that emergencies can arise and should be prioritized, but I do not understand why a scheduled appointment resulted in such an excessive delay without better communication or an alternative arrangement being offered.
What concerns me even more is the condition my dog was in when I picked him up. He had apparently spent several hours confined in a kennel, and when he was returned to me, he smelled strongly of urine. This raises serious concerns for me about the cleanliness of the kennels and the conditions in which animals are being kept while waiting for treatment. I am also concerned about whether he had appropriate access to water during such a lengthy stay.
Had I been informed that my dog would be waiting for several hours before receiving a 10–15 minute treatment, I would have preferred to bring him back at a later time rather than have him confined at the facility for most of the day.
I am extremely disappointed with this experience. I would appreciate an explanation regarding why my scheduled appointment resulted in an almost six hour stay, what occurred while my dog was waiting, and what procedures are in place to ensure animals are kept in clean and appropriate conditions during extended stays.
CK
Chris Knight
Sep 9, 2026
5.0
I absolutely recommend Banfield Pet Hospital! The entire staff is kind, compassionate, and professional. They truly listen to your concerns, take excellent care of your pet, and treat every animal like their own. I always feel confident knowing my pet is in such great hands. I wouldn’t hesitate to recommend them to my family, friends, and anyone looking for a vet they can truly trust!
KL
Kimberly Lawson
Sep 9, 2026
5.0
Love the team here, they take great care of our pets.
II
Ian
Aug 6, 2026
5.0
Alex was fantastic helping my wife when the dog got sick. Thx for coming to her rescue. She was helpful, polite, caring and going the extra mile. What a great employee. Thx Ian
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Hulen offer for pets?
Banfield Pet Hospital in Hulen offers quality health and wellness care including routine vaccinations, microchipping, dental and surgical care, parasite control, nutrition advice, and more.
What are the operating hours of Banfield Pet Hospital in Fort Worth?
The hospital is open Monday to Saturday from 7:00 AM to 6:00 PM and Sunday from 9:00 AM to 5:00 PM. It is closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care services. However, during hospital hours you can call for urgent care advice and referrals to emergency hospitals or specialists. Outside hospital hours, please contact your local emergency hospital.
What is an Optimum Wellness Plan at Banfield?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, early screening diagnostics, nutrition and dental consultations. They are not insurance but include discounts on treatment. Plans renew annually unless paid in full upfront.
How can I schedule an appointment with Banfield Pet Hospital?
You can schedule an appointment online via their website or mobile app, or call the hospital directly at +1 817-732-7387. Appointments are required for visits.
Can I get veterinary care online from Banfield Pet Hospital?
Yes, clients with Optimum Wellness Plans can use Vet Chat™ via the Banfield app to get 24/7 remote general pet care advice and triage support from a veterinarian.
What types of appointments does Banfield Pet Hospital offer?
They offer in-room appointments where you visit with your pet, drop-off appointments where you leave your pet and get a call when ready, and Virtual Visits for Optimum Wellness Plan clients to get care from home.
Are there any pet-related stores near Banfield Pet Hospital in Hulen?
Yes, there are two PetSmart locations nearby — one as a pet store and another offering pet grooming services. These can be convenient stops for pet supplies or grooming before or after your vet visit.
What dining options are available close to Banfield Pet Hospital in Fort Worth?
Nearby restaurants include Genghis Grill (Mongolian/Asian cuisine), On The Border Mexican Grill & Cantina, MrBeast Burger, Man Vs Fries, and i Fratelli Pizza, offering a variety of meal choices around Bryant Irvin Rd.
What other services can visitors find near Banfield Pet Hospital in Hulen?
There are several beauty salons, barbershops, a FedEx Office Print & Ship Center, and a golf club nearby, making it easy for customers to combine pet care visits with personal errands or leisure activities.
Brand Certified Facts from Banfield Pet Hospital
This information is certified by Banfield Pet Hospital and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: