Banfield Pet Hospital

Reviews

• KO

  Kelley Owen

  May 6, 2026
  1.0
  The Denton location has had a couple of bad days - but my last visit was it for me. Called and asked me to come earlier, which I did, and the line to check in/out (only 1 frazzled person at desk) was wrapped around the grooming room. Finally got checked in and went in a room that smelled and wasn't clean. Had blood and urine on the floor. I walked right back out and went to the Flower Mound Pet Smart location the next day, Dr. Cousins was there and it was wonderful.
• DC

  Dixili Cayon

  May 6, 2026
  5.0
  I love bringing my baby girl here, the staff is caring and friendly 💗
• DJ

  Deborah Johnston

  May 6, 2026
  5.0
  Always seem to take the time to explain everything they will do to your pet & why
• PG

  Perseus Gorski

  Apr 29, 2026
  4.0
  Easy to schedule appointments, good communication leading up to the appointment and history taken by the technician for my appointment seemed well done and thorough. The support staff are very friendly and attentive. Took good care of my pet and completed the services I requested. The veterinarian was professional and recommended additional services I agreed were in the best interest of my pet, I appreciated and accepted their recommendations. Only criticism is the record keeping — my pet was seen for a dental, for which I approved dental radiographs and I was informed the radiograph machine was broken and they would take them if they could but might not be able to. I was not asked about whether my pet was on prevention, but I’d been asked about it in a prior appointment and had purchased it previously so it would have been in the medical record that my pet routinely takes parasite prevention. When I requested the full notes, the notes stated I declined radiographs, that my pet wasn’t on prevention and that I declined prevention— those details were not true and I was surprised to see them written.
• MV

  Michelle Veselitza

  Apr 11, 2026
  5.0
  I’m not sure how anybody can give this location anything less than 5 stars. I called today around 1pm and they were able to fit me in by 5pm to euthanize my cat. They pulled us back as soon as we got there(we were early) and took her back almost instantly. We didn’t get to euthanize as she passed very shortly after arriving but the staff was nothing but caring and kind. My 21 year old baby had the best care that she could’ve today. We will never go anywhere else.

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