This profile is uncertified and using publicly sourced data
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Business Details
About
Pet Day CarePet Boarding Service
Underdog Kennels has been Dallas-Fort Worth's premier dog daycare and boarding destination for 11 years, earning the Dallas Observer's Best Doggy Daycare award three years running (2023-2025) and a 4.9-star reputation from thousands of happy pet parents. Our spacious, upscale facilities in Dallas and McKinney offer dog daycare, luxury boarding, and personalized care for dogs of all sizes and temperaments. Every dog is treated like family — with attentive staff, enriching play, and a level of comfort you'd want for your own home away from home. Now offering Board and Train programs to help your dog build lasting good habits. Book a tour and see why DFW trusts Underdog Kennels with their best friends.
Location
Underdog Kennels Dog Daycare and Boarding
8900 Premier Row, Dallas, TX
75247, United States
Hours
Monday7:00 AM - 11:00 AM
Tuesday7:00 AM - 11:00 AM
Wednesday7:00 AM - 11:00 AM
Thursday7:00 AM - 11:00 AM
Friday7:00 AM - 11:00 AM
Saturday8:00 AM - 10:00 AM
Sunday3:00 PM - 7:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.