Brand Certified
Banfield Pet Hospital
3.7(194 reviews)
Certified by Banfield Pet Hospital • Jul 05, 2026
Business Details
5500 Greenville Ave, Dallas, TX
75206, United States
Certified by Banfield Pet Hospital • Jul 05, 2026
(469) 232-9963
Certified by Banfield Pet Hospital • Jul 05, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Jul 05, 2026
About
Certified by Banfield Pet Hospital • Jul 05, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Dallas North provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Jul 05, 2026
Hours
Certified by Banfield Pet Hospital • Jul 05, 2026
Monday7:00 AM - 6:00 PM
Tuesday7:00 AM - 6:00 PM
Wednesday7:00 AM - 6:00 PM
Thursday7:00 AM - 6:00 PM
Friday7:00 AM - 6:00 PM
Saturday7:00 AM - 6:00 PM
Sunday9:00 AM - 5:00 PM
Products & Services
1 list · 15 items
Reviews
3.7
194 reviews
5 stars
110
4 stars
19
3 stars
7
2 stars
10
1 star
48
- MHMcKenna HinkleJul 3, 20261.0I just had the most frustrating experience at this Banfield location. My appointment was at 12 and they asked me to come in at 11:45, which I did. I had booked an in-room appointment and then finally at 12:20 I went to asked when I would be seen since I had been waiting 35 min. The front desk then told me she forgot about me essentially and I got helped right away. When I got helped they tried to take my dog for a drop off appointment and I reminded them I did not book a drop off appointment. They tried to tell me I was mistaken, but I had text messages from your staff confirming it was an in-room appointment. The vet was apparently in surgery and no one could give my dog a vaccine. I have a been on the pet plus plan for YEARS for both of my dogs and this type of service is truly unacceptable. I will be cancelling my 2 plans for my pets unless I am contacted with some sort of resolution.
- JTJ TJun 28, 20261.0We signed up Kai for the puppy plan since he was 3 weeks old. He is now a year old and they are telling us that we "should have" done the WISDOM PANEL (DNA test) when he was under 6months old, but they never notified us of this until today. Now they are charging to have this service done, when it would have been covered 6months ago had they told us. Very negligent in keeping us aware of what is covered on the plan in a timely manner.
- DBDana BruceJun 21, 20265.0This spot is always nice. They are on time and give up front pricing for normal situations
- NJNikki JayJun 17, 20261.0We are turned away so often from this place that we have just given up on having services done here. We now go to the Addison location which is a 40-minute drive for us, but it's better than being told no constantly for services covered by or plan or things as simple as an anal glands expression.
- MMMia McclainMay 24, 20261.0I wasn’t able to get her name, however the light skinned curly hair woman, 5/24/2026 at 11:30am who works at the receptionist desk is rude and not someone I would have my dog around for care. She did not greet me, but greeted the customers after me. She didn’t look at me one time while speaking but turned around for others. When i asked her to repeat herself, she caught an attitude. I’d change the receptionist if you want customers to bring their animals here.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the regular operating hours for Banfield Pet Hospital in Dallas North?
Banfield Pet Hospital in Dallas North is open Monday through Saturday from 7:00 AM to 6:00 PM and on Sunday from 9:00 AM to 5:00 PM.
Does Banfield Pet Hospital accept new patients?
Yes, Banfield Pet Hospital is currently accepting new patients.
What types of preventive care services does Banfield offer?
Banfield provides a variety of preventive care services including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations.
Can I get veterinary care online through Banfield?
Yes, Banfield clients with Optimum Wellness Plans can receive remote general pet care advice and triage support 24/7 via Vet Chat™ on the Banfield app.
What is included in Banfield's Optimum Wellness Plan?
Optimum Wellness Plans include annual preventive care such as head-to-tail exams, vaccines, early screening diagnostics, nutritional consultations, and dental care. The plans automatically renew yearly unless paid in full at enrollment.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online through Banfield's website or use their app available on iOS and Android for convenient booking.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care, but they offer urgent care advice during hospital hours and can refer you to emergency hospitals or specialists if needed.
What nearby pet-related services are available around Banfield Pet Hospital?
PetSmart is located nearby, offering pet supplies and services that complement the care your pet receives at Banfield Pet Hospital, making it convenient for pet owners to shop and care for their pets.
Are there convenient dining options near Banfield Pet Hospital in Dallas North?
Yes, several dining options near Banfield include Panda Express, Double Daves Pizza, Shake Shack, and Taziki's Mediterranean Cafe, providing a variety of choices for a meal before or after your visit.
What other services and amenities are accessible near Banfield Pet Hospital?
Nearby amenities include health centers like Digestive Health Centers and Concentra Urgent Care, shopping at Michaels Stores, and shipping services like UPS Access Point and FedEx Office, making the area convenient for multiple errands.
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