Banfield Pet Hospital® - Richardson provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Just wanted to thank Heather, Casper and Bre for the excellent service today at PetSmart. They made the experience smooth and easy for my dog. She is not the biggest fan of visiting the doc but they do a fantastic job with her. Thanks Bre for the excellent nail work. Bailey appreciates you all. 👍👏
HK
Heather Killian
Sep 16, 2026
5.0
Everyone has been wonderful helping me with my sick cat. He has enlarged lymph nodes and masses in his abdomen. All of the doctors and staff have been so helpful and supportive.
CA
Carolina Cadena Andrade
Aug 2, 2026
5.0
After a very negative experience at another Banfield Pet Hospital, coming to this location was truly refreshing. From the moment I walked in, everyone on the staff was welcoming, skilled, and eager to help. I was assisted right away, and every question I had was answered thoroughly and with patience.
Dr Pereyra was knowledgeable, kind, and took the time to address my concerns. My dog got the treatment she needed and suggestions were made to better treat her. The entire team worked efficiently while still making me feel that my dog and I were receiving excellent care. The visit was quick, organized, and professional from start to finish.
It’s wonderful to know there are Banfield locations with such caring and dedicated teams. Thank you for turning a stressful situation into such a positive experience!
JG
Jean Graham
Jun 6, 2026
5.0
All doctors and staff were very personable and professional the entire time I
BK
Barak Krengel
May 10, 2026
2.0
No longer the Banfield it used to be… We’ve been with Banfield for 17 years. Unfortunately, we’ve been very disappointed in the lack of care, concern, professionalism and support over the last several years. Although the location is convenient, it’s been a trade off for the lack of actual care and concern our family has been receiving.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
Banfield Pet Hospital® - Richardson provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
What types of pet care services does Banfield Pet Hospital offer?
Banfield Pet Hospital provides preventive care including vaccinations, dental care, parasite control, nutritional and behavioral counseling, microchipping, spay/neuter, end of life care, and DNA testing for dogs, cats, and small animals.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield does not provide emergency care, but during hospital hours they can offer urgent care advice and referrals. Outside of hours, you should contact your local emergency hospital.
What is the Optimum Wellness Plan at Banfield?
The Optimum Wellness Plan provides annual preventive care such as exams, vaccines, dental care, and nutrition consultations. It is a wellness plan that automatically renews yearly but does not cover treatment for unpredictable conditions.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online through their website or use the Banfield app available on the Apple App Store and Google Play.
What are the hospital hours for Banfield Pet Hospital in Richardson?
The hospital is open Monday through Saturday from 7:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is closed on major holidays such as Thanksgiving and Christmas.
Is an appointment required to visit Banfield Pet Hospital?
Yes, Banfield Pet Hospital requires appointments for pet care services.
Are there any nearby places where I can shop or eat after visiting Banfield Pet Hospital?
Yes, nearby you can visit PetSmart for pet supplies and grooming, Starbucks for coffee, or Pizza Hut for a quick meal. Spanish Village Shopping Center is also close by for more shopping options.
If I’m shipping a package or need courier services near Banfield, where can I go?
You can find UPS Alliance Shipping Partner and UPS Access Point locations nearby for shipping and courier services.
Are there any banks or ATMs near Banfield Pet Hospital for convenience?
Yes, Chase bank and Bank of America Financial Center with associated ATMs are located nearby for your banking needs.
How might customers combine a visit to Banfield Pet Hospital with other local services?
Visitors can combine their pet’s healthcare visit with shopping trips to Target Store North-Dallas-Coit-Road or Ross Dress for Less, or get their pets groomed at PetSmart. Coffee or a meal at Starbucks or Pizza Hut are convenient options nearby.
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