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Jennifer Stewart
Aug 6, 2026
First, let me say this, my Chihuahua is not very cooperative when it comes to trimming her nails. We try to come when Alexis (I believe that's her name) is there, she is experienced with difficult animals. Every once in a while we will get someone like this last trim and they didn't even get all of her nails. I understand, it's not an easy task and my chi doesn't make it any easier. But if I pay for all of her nails trimmed, I kinda expect it (with exceptions of course) all to be done or at least communication of any issues. She was also bleeding after and it got all over my husband's shirt. I know ish happens but I need communication if there's something that's going to need attending to.
Over all, when our usual lady is there we have zero problems and zero complaints.
AA
Annette Acosta
Jul 27, 2026
Great job!!! No complaints at all.
I scheduled my 2 dogs at the same time since that was an option but one of my dogs sat for 4 hours before getting groomed, if there is only going to be one tech on site then scheduling multiple dogs shouldn’t be an option. I’m giving 3 stars because my dogs look great.
ST
Suzanne Talbert
Oct 7, 2024
Very caring and gentle when trimming and buffing the nails on a 13-year-old dog with arthritis.
Our dog has anxiety, and we're used to groomers at this location responsibly discontinuing a nail trim because our little dog is distressed. We were prepared for that but today, a groomer (Brooke) chose to ignore her pain and continue anyway.
She showed no interest in Bea from the very start, and then ignored our poor dog as she yelped and screamed, fought back and bit at the chain holding her. She chose not to mention any of this, so it's a good job we saw it. You may hope that for the distress caused, at least the job was done - but no! The nails are sharp and the were not buffed (despite us paying for this), as they have splits and straggly sharp bits that should have been removed. I asked Brooke some basic questions when we got Bea back from her, that she couldn't answer e.g. the curling of some nails (which we know about), whether she should see a vet next time etc. to see if she would give honest answers. She didn't, shrugged them off and clearly does not have the care or the competence to be grooming dogs.
Bea is extremely distressed and scared now, several hours later, and is not responsive to us as normal. She is clearly in shock. Do not bring your dogs to Brooke, she will harm them.